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Posted: 2020-07-04 10:33 PM
This question was originally posted on DCIM Support by Zbigniew Sobczynski on 2018-08-31
Hi,
I've installed EcoStruxure IT on my mobile phone (latest iOS).
One of the features highlighted on the EcoStruxure Webinar was PingID login. I've PingID installed on my phone and I can use it without issues with other =SE= applications. Unfortunately it's not working for EcoStruxure IT. Every time I need to login - I need to use my =SE= e-mail address (which is not the shortest e-mail address in the world). 😀
Can I ask how can use PingID app to login into EcoStruxure IT on my mobile device?
Any help would be appreciated.
--
Best regards
Zbigniew
(CID:134025110)
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Posted: 2020-07-04 10:34 PM
This answer was originally posted on DCIM Support by Jef Faridi on 2018-09-25
Hi all,
It appears that PingID is not used for EcoStruxure IT app. It is used for other =S= apps.
Kind regards
(CID:134035579)
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Posted: 2020-07-04 10:33 PM
This comment was originally posted on DCIM Support by spezialist on 2018-09-04
Dear Zbigniew Sobczynski,
Tell us, please, have you solved this problem or not?
With respect.
(CID:134026414)
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Posted: 2020-07-04 10:33 PM
This comment was originally posted on DCIM Support by Zbigniew Sobczynski on 2018-09-04
Hi spezialist,
No. Unfortunately I didn't receive any response yet.
--
Best regards
Zbigniew
(CID:134026658)
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Posted: 2020-07-04 10:33 PM
This comment was originally posted on DCIM Support by spezialist on 2018-09-05
Dear Zbigniew Sobczynski.
I highly recommend, that you open a support ticket from your EcoStruxure IT for iOS mobile app. This should greatly speed up the resolution of your problem.
With respect.
(CID:134027022)
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Posted: 2020-07-04 10:34 PM
This answer was originally posted on DCIM Support by Jef Faridi on 2018-09-25
Hi all,
It appears that PingID is not used for EcoStruxure IT app. It is used for other =S= apps.
Kind regards
(CID:134035579)
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Posted: 2020-07-04 10:34 PM
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
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