[EcoStruxure IT] PingID login on Mobile Devices

[DCIM_Support]

This question was originally posted on DCIM Support by Zbigniew Sobczynski on 2018-08-31

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Hi,

I've installed EcoStruxure IT on my mobile phone (latest iOS).

One of the features highlighted on the EcoStruxure Webinar was PingID login. I've PingID installed on my phone and I can use it without issues with other =SE= applications. Unfortunately it's not working for EcoStruxure IT. Every time I need to login - I need to use my =SE= e-mail address (which is not the shortest e-mail address in the world). 😀

Can I ask how can use PingID app to login into EcoStruxure IT on my mobile device?

Any help would be appreciated.

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Best regards
Zbigniew

(CID:134025110)

[DCIM_Support]

This comment was originally posted on DCIM Support by spezialist on 2018-09-04

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Dear Zbigniew Sobczynski,

Tell us, please, have you solved this problem or not?

With respect.

(CID:134026414)

[DCIM_Support]

This comment was originally posted on DCIM Support by Zbigniew Sobczynski on 2018-09-04

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Hi spezialist,

No. Unfortunately I didn't receive any response yet.

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Best regards
Zbigniew

(CID:134026658)

[DCIM_Support]

This comment was originally posted on DCIM Support by spezialist on 2018-09-05

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Dear Zbigniew Sobczynski.

I highly recommend, that you open a support ticket from your EcoStruxure IT for iOS mobile app. This should greatly speed up the resolution of your problem.

With respect.

(CID:134027022)

[DCIM_Support · Accepted solution]

This answer was originally posted on DCIM Support by Jef Faridi on 2018-09-25

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Hi all,

It appears that PingID is not used for EcoStruxure IT app. It is used for other =S= apps.

Kind regards

(CID:134035579)

[DCIM_Support]

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