EcoStruxure IT Gateway Server migration

[AbdulRahmanANAAM]

Hi There,

We have a customer planning to migrate their Server, which currently hosts EcoStruxure IT Gateway with existing Cloud connectivity, to a new Server while retaining the same IP Address.

Could you please provide guidance on how to perform this migration without losing configured data and ensure the new Server's EcoStruxure IT Gateway maintains Cloud connectivity?

Appreciate your support! 

Best Regards,

AbdulRahman ANAAM

[JLehr · Accepted solution]

Hi @AbdulRahmanANAAM,

Here's an article from the help center with details.

https://community.se.com/t5/Gateway-software-installation-and/How-to-replace-your-EcoStruxure-IT-Gat...

Please request support if you need further assistance.