EcoStruxure IT Expert registration failed: need remove already registered Email.

[DCIM_Support]

This question was originally posted on DCIM Support by spezialist on 2018-08-21

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Dear Support team,

Who can remove EcoStruxure IT Expert digital service user by email?

Now this user by email is not tied to any organization (in the previous organization it was deleted). But unfortunately, I could not register it again, I get an error:

Why?

The contact support link in the above-mentioned message leads simply here 😀.

Very thanks for the support.

(CID:133373787)

[DCIM_Support · Accepted solution]

This answer was originally posted on DCIM Support by Jesper Bjerregård on 2018-08-23

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Hi spezialist,

We have removed your previous user. You should now be able to sign-up again.

Thanks

Jesper

(CID:133374751)

[DCIM_Support]

This comment was originally posted on DCIM Support by spezialist on 2018-08-23

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Dear Jesper Bjerregård,

Ok, I'll try to do it soon and let you know the result.

Very thanks for the support.

(CID:133374830)

[DCIM_Support]

This comment was originally posted on DCIM Support by spezialist on 2018-08-27

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Dear Jesper Bjerregård,

I re-created my user successfully 😀.

Very thanks for the support.

(CID:134022793)

[DCIM_Support]

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