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Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz
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Posted: 2020-07-15 12:49 AM . Last Modified: 2020-08-04 02:09 AM
To all EcoStruxure IT Advisor on-premises customers –
You will be able to upgrade to IT Advisor 9.1.0 shortly. This version is a major software release involving a database upgrade for security and performance improvements, and will therefore require you to perform a clean installation.
Please contact your Schneider Electric representative if you would like to learn more about this upgrade.
Thank you for your understanding.
Kind regards,
Cyrielle Beizama
EcoStruxure IT Advisor Product Manager
August 4th, 2020 edit:
EcoStruxure IT Advisor 9.1.0 has been released.
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Posted: 2020-07-15 01:07 AM
So basically upgrade to ITA 9.1.0 may require these steps:
a) clean installation of ITA 9.1.0
b) and then restoring the latest backup file from the production setup (8.3x/9.0.x)
As usual, it is recommend to run a test (on a test setup) before removing the production setup.
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Posted: 2020-07-15 01:07 AM
So basically upgrade to ITA 9.1.0 may require these steps:
a) clean installation of ITA 9.1.0
b) and then restoring the latest backup file from the production setup (8.3x/9.0.x)
As usual, it is recommend to run a test (on a test setup) before removing the production setup.
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Posted: 2020-07-17 04:18 AM
Hi Team!
Could you advice when new release will be available?
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Posted: 2020-07-17 04:36 AM . Last Modified: 2020-07-17 04:45 AM
Hi Valentin,
It is expected to be released within a few/two weeks time (by end of July, but no promises at the moment).
Kind regards
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Posted: 2020-08-27 06:18 PM
Hi Jef,
Is there a link to download the ITA 9.1?
Thank you
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Posted: 2020-08-27 11:16 PM
Hi Jesus,
In general providing the ITA product download link(s) requires that we verify if the requester/customer is holding a valid support contract. You can email your request to support@ecostruxureit.com and please remember to include your DCO/ITA software support/service contract number as well.
Kind regards
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