Doesn't Pelco camera dispose options in NetBotz?

[DCIM_Support]

This question was originally posted on DCIM Support by Willian Ferreira on 2016-09-28

---

Hi all

Our customer purchased 16 Pelco Cameras for you data center, model: IBP 219-ER with IR.

I can see some options of the Pelco camera in the web browser: Motion detection, resolution, zoom, adjusts... but nothing appear in NetBotz camera options. Only a poor image VGA.

I can't setup video record or any solution ot the camera.

What do I need to fix this problem?

(CID:108826983)

[DCIM_Support]

This answer was originally posted on DCIM Support by Steven Marchetti on 2016-09-28

---

Hi Willian,

The options and configuration available in NetBotz for a Pelco camera can be found in k-base FA167042. You may be able to see a better image but you will not see the same quality in the NetBotz appliance as you will when you see it directly through the Pelco camera.

Steve

(CID:108826987)

[DCIM_Support]

This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.