Help
  • Get started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Brand Logo
Help
  • Get started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
close
  • Community Home
  • Forums
    • By Topic
    • By Topic
      EcoStruxure Building
      • Field Devices Forum
      • SmartConnector Forum
      EcoStruxure Power & Grid
      • Gateways and Energy Servers
      • Metering & Power Quality
      APC UPS, Critical Power, Cooling and Racks
      • APC UPS Data Center & Enterprise Solutions Forum
      • APC UPS for Home and Office Forum
      EcoStruxure IT
      • EcoStruxure IT forum
      • EcoStruxure IT™ Advisor CFD
      Remote Operations
      • EcoStruxure Geo SCADA Expert Forum
      • Remote Operations Forum
      Industrial Automation
      • Alliance System Integrators Forum
      • AVEVA Plant SCADA Forum
      • CPG Expert Forum DACH
      • EcoStruxure Automation Expert / IEC 61499 Forum
      • Fabrika ve Makina Otomasyonu Çözümleri
      • Harmony Control Customization Forum
      • Industrial Edge Computing Forum
      • Industry Automation and Control Forum
      • Korea Industrial Automation Forum
      • Machine Automation Forum
      • Modicon PAC Forum
      • PLC Club Indonesia
      Schneider Electric Wiser
      • Schneider Electric Wiser Forum
      Power Distribution IEC
      • Eldistribution & Fastighetsautomation
      • Elektrik Tasarım Dağıtım ve Uygulama Çözümleri
      • Paneelbouw & Energie Distributie
      • Power Distribution and Digital
      • Solutions for Motor Management
      • Specifiers Club ZA Forum
      • Електропроектанти България
      Power Distribution NEMA
      • Power Monitoring and Energy Automation NAM
      Power Distribution Software
      • EcoStruxure Power Design Forum
      • LayoutFAST User Group Forum
      Energy & Sustainability Services
      • Green Building Scoring and Certification Forum
      Light and Room Control
      • SpaceLogic C-Bus Forum
      Solutions for your Business
      • Solutions for your Business Forum
      Support
      • Ask the Community
  • Knowledge Center
    • Building Automation Knowledge Base
    • Remote Operations Devices Knowledge Base
    • Geo SCADA Knowledge Base
    • Industrial Automation How-to videos
    • Digital E-books
    • Success Stories Corner
  • Events & Webinars
    • All Events
    • Innovation Talks
    • Innovation Summit
    • Let's Exchange Series
    • Partner Success
    • Process Automation Talks
    • Technology Partners
  • Ideas
    • EcoStruxure Building
      • EcoStruxure Building Advisor Ideas
      Remote Operations
      • EcoStruxure Geo SCADA Expert Ideas
      • Remote Operations Devices Ideas
      Industrial Automation
      • Modicon Ideas & new features
  • Blogs
    • By Topic
    • By Topic
      EcoStruxure Power & Grid
      • Backstage Access Resources
      EcoStruxure IT
      • EcoStruxure IT™ Advisor CFD
      Remote Operations
      • Remote Operations Blog
      Industrial Automation
      • Industrie du Futur France
      • Industry 4.0 Blog
      Power Distribution NEMA
      • NEMA Power Foundations Blog
      Energy & Sustainability Services
      • Active Energy Management Blog
      Light and Room Control
      • KNX Blog
      Knowledge Center
      • Digital E-books
      • Geo SCADA Knowledge Base
      • Industrial Automation How-to videos
      • Remote Operations Devices Knowledge Base
      • Success Stories Corner
  • companyImpact

Deleted a detected device by mistake , how can I add them back?

EcoStruxure IT forum

A support forum for Data Center Operation, Data Center Expert, and EcoStruxure IT product users to share knowledge on installation, configuration, and general product use.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Communities
  • EcoStruxure IT
  • EcoStruxure IT forum
  • Deleted a detected device by mistake , how can I add them back?
Options
  • Subscribe to RSS Feed
  • Mark Topic as New
  • Mark Topic as Read
  • Float this Topic for Current User
  • Bookmark
  • Subscribe
  • Mute
  • Printer Friendly Page
Invite a Co-worker
Send a co-worker an invite to the Exchange portal.Just enter their email address and we?ll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Experts
User Count
Jef
Captain Jef Captain
76
APC_Steve
Commander APC_Steve Commander
54
gsterling
Commander gsterling Commander
49
Cory_McDonald
Lt. Commander Cory_McDonald Lt. Commander
15
View All

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Back to EcoStruxure IT forum
DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-05 10:22 PM

0 Likes
9
489
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Posted: ‎2020-07-05 10:22 PM

Deleted a detected device by mistake , how can I add them back?

This question was originally posted on DCIM Support by Sebastien Marsh on 2019-09-24


Hi Community , I recently deleted a bunch of detected devices in DCO. Is there a way to have them back in the accociation TAB?

 

I deleted some detected RPDU and now I need to have them back so I could monitor my power comsumption in DCO. 

 

 

(CID:149291686)

Labels
  • Labels:
  • Data Center Operation
Reply
  • All forum topics
  • Previous Topic
  • Next Topic
Replies 9
DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-05 10:22 PM

0 Likes
0
489
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Posted: ‎2020-07-05 10:22 PM

This comment was originally posted on DCIM Support by Greg Sterling on 2019-09-24


Hello Sebastien

Are you saying you deleted the items (rackpdu's) from the rack in a DCO room?

If yes, then the external devices (from DCE or ITE for example) should be present again in the unassociated items list which becomes visible when you enter Planning->Device Association mode.

or did you delete the entries from the unassociated items list after they had appeared there? If this is the case, then you'd need to rediscover those devices from the external system (DCE, ITE, or where-ever).

Regards

Greg Sterling

(CID:149291696)

Reply
DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-05 10:22 PM

0 Likes
0
489
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Posted: ‎2020-07-05 10:22 PM

This comment was originally posted on DCIM Support by Sebastien Marsh on 2019-09-24


Hi Greg! Thanks four your quick reply. 

I did deleted a rackpdu from the rack in DCO. The thing is I tought it would be in the unassociated items but it's not! I usualy add a gnome before making a association when adding it in a rack but for some Reason  , I did a drag & drop of the detected rackpdu directly in the rack in DCO. 

It's strange as I did'nt found a way to delete unassociated device? The only way you can is right in the rack view in DCO.  I have DCO 8.0.4 maybe it's a bug?

 

Otherwise , how can I rediscover them in DCO as they are ok in DCE? 

 

Thanks a lot for your help!

 

(CID:149291698)

Reply
DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-05 10:22 PM

0 Likes
0
489
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Posted: ‎2020-07-05 10:22 PM

This comment was originally posted on DCIM Support by Greg Sterling on 2019-09-25


The release of DCO you are running is quite old now. I do not remember there being a bug which would appear in this manner.

I performed a test this morning. I dragged a rack PDU discovered by DCE to a rack, then deleted that rack PDU. I'd expect the dce device to re-appear in the unassociated items list in DCO.

If you search for the device name or IP address from the unassociated items list, it does not appear (like the example I pasted below)?

Alternatively, if you are in planning mode and open the discovered devices list by clicking this icon 

Then you can filter the contents of the list to see if your device is present.

In the external systems definition for your DCE server inside DCO there should be a setting which tells DCO how often to refresh device data from DCE. I think hourly is the default.

(CID:149291988)

Reply
DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-05 10:22 PM

0 Likes
0
489
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Posted: ‎2020-07-05 10:22 PM

This comment was originally posted on DCIM Support by Sebastien Marsh on 2019-09-25


Hi Greg! 

The device is effectively in the planning mode when I open the discovered devices list

If I right-click on it , I can't un-associate the device as it is not associated wich is fine. 

I expected the device to be then found in the unassociated items lis but , you guessed it , it is nowhere to be found…

 

Is there a way to associate the device FROM the discovered list instead of the unassociated list?

 

BTW I deleted it from DCE and then initiate another scan in DCE , it seems to work then as the RPDU was the in the unassociated list in DCO after some time. My problem is that I must have delete 20+ device this way…. 😉 Is theres another way , I'm interested to know!

 

 

 

 

 

 

 

 

(CID:149292018)

Reply
DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-05 10:22 PM

0 Likes
0
489
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Posted: ‎2020-07-05 10:22 PM

This comment was originally posted on DCIM Support by Greg Sterling on 2019-09-25


So you see the device in the discovered items list?

In the discovered items list, is the location field for the dce device empty or does it have a location? If the location field is not empty then its still associated to an asset somewhere ... that field will tell you where.

(CID:149292031)

Reply
DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-05 10:23 PM

0 Likes
0
489
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Posted: ‎2020-07-05 10:23 PM

This comment was originally posted on DCIM Support by Sebastien Marsh on 2019-09-25


I see the device in the discovered items list. 

The location field is empty.

The device is NOT in the unassociated item list. (search via name AND ip address to make sure). Do you know another way? 😉 It must be a bug...

 

 

 

 

(CID:149292037)

Reply
DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-05 10:23 PM

0 Likes
1
489
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Posted: ‎2020-07-05 10:23 PM

This answer was originally posted on DCIM Support by Sebastien Marsh on 2019-09-25


Hi Greg, 

I really appreciate your help and thanks for your effort but at this point I think I will just delete my devices and rescan them in DCE to force them to be unassociated again in DCO... 

(CID:149292614)

Reply
DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-05 10:23 PM

In response to DCIM_Support
0 Likes
0
489
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Posted: ‎2020-07-05 10:23 PM

This comment was originally posted on DCIM Support by Greg Sterling on 2019-09-25


Very good. Sorry we did not find a solution sooner.

Regards

Greg Sterling

(CID:149292618)

Reply
DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-05 10:23 PM

0 Likes
0
489
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Posted: ‎2020-07-05 10:23 PM

This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.

Reply
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this forum after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the forum - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2023 Schneider Electric, Inc