DLL list

[johnkey]

Hi,

Is there a complete list of DLL's that the EcoStruxure IT Advisor software uses? 

I haven't come up with anything with the support site so far.

I have a partial list using Dependency Walker, however, I cannot get a full list of delayed-load DLL's as the Log in with EcoStruxure IT SSO login doesn't work when using Dependency Walker in Profiling mode.

Thanks,

John.

[JLehr]

Hi @johnkey 

Please contact support for help with this. Choose the General support request on this form: https://app.ecostruxureit.com/request

[johnkey]

Hi JLehr,

Thanks for this, we have already tried that route with no success.

John.

[gsterling · Accepted solution]

Hello John. I assume you are looking for a list of dll's installed/used by the ITA desktop client since the server is a linux server and does not use dll's?

These dll's are installed with the desktop client, most of these (in two screenshots due to the length) are installed as part of the java runtime installed with the ITA desktop client. I cannot say whether these are all actually used or whether they are just part of every java runtime install.

and

along with a single DLL I found in this folder which is created when the desktop client is run for the first time (the version folder may differ based on desktop client version):  C:\Users\<username>\.isxo\9.4.2-1046-25266b913\Operations\org.eclipse.osgi\bundles\88\1\.cp named swt-win32-4529.dll

You are having difficulty with the SSO login using the ITA SaaS logon and authenticating through IT Expert? If yes, please open a ticket either via this page: https://app.ecostruxureit.com/request or browser to this site and change to your region (this is the USA link) and contact support through the phone or chat options as offered https://www.se.com/au/en/work/support/.

Regards

Greg Sterling

Regards

Greg Sterling