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Posted: 2020-07-05 02:46 PM
This question was originally posted on DCIM Support by MARCOS FERNANDO VEIT on 2018-11-30
Dear,
I need DDF files for PowerLogic PM5340. Can you share this file?
My DCE version is 7.4.3.26.
Thanks,
Marcos Veit
(CID:137106116)
Posted: 2020-07-05 02:46 PM
This answer was originally posted on DCIM Support by spezialist on 2018-11-30
Dear MARCOS FERNANDO VEIT,
I know this device is already supported by DCE software. See, for example, my screenshot from the Device Support resource:
Press the I WANT IT TOO button and then the Request support button. Within a couple of business days you will be sent a web-link to download the corresponding DDF-file.
With respect.
P.S.: I highly recommend having the latest version of the DCE-7.6.0 software. As this will provide you with the latest versions of all the necessary DDF-files and many useful features.
(CID:137106150)
Posted: 2020-07-05 02:46 PM
This comment was originally posted on DCIM Support by MARCOS FERNANDO VEIT on 2018-11-30
Dear,
I don't find the correct DDF file.
Can help me?
Thanks!
Marcos
(CID:137108821)
Posted: 2020-07-05 02:46 PM
This comment was originally posted on DCIM Support by spezialist on 2018-11-30
Dear MARCOS FERNANDO VEIT,
You misread my answer:
Press the I WANT IT TOO button and then the Request support button. Within a couple of business days you will be sent a web-link to download the corresponding DDF-file.
With respect.
(CID:137108814)
Posted: 2020-07-05 02:46 PM
This comment was originally posted on DCIM Support by MARCOS FERNANDO VEIT on 2018-11-30
Thanks!
I'm very grateful to you for helping me
(CID:137108809)
Posted: 2020-07-05 02:46 PM
This comment was originally posted on DCIM Support by spezialist on 2018-12-06
Dear MARCOS FERNANDO VEIT,
Tell us please, did you solve your problem or not?
With respect.
(CID:137108819)
Posted: 2020-07-05 02:46 PM
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
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