DDF Required

Shahzad89 · ‎2020-04-15

Dear team,

I need to monitor Vertiv 5-Ton Liebert mini-mate-2 cooling units on DCE 7.6.0 and your kind support is required.

Model:MMD59E

Cory_McDonald · ‎2020-04-15

Existing DDFs for StruxureWare Data Center Expert can be found on our Help Center webiste at: https://ddf.ecostruxureit.com/

You can search for model, model family, manufacturer, etc, to try and find one that suits your needs. I see that there is a Modbus DDF for Liebert Mini Mate iCOM CMS. I am unsure if this is the exact DDF you need, but you can try this and any others that may apply that are listed on the DDF site before requesting one.

If you need to request one, you can do so here: https://helpcenter.ecostruxureit.com/hc/en-us/requests/new?ticket_form_id=360000111657

Regards,

Cory

See Answer In Context

Omaelk · ‎2020-04-15

@Jean_Commeignes , @Rodrigo_Garcia

Cory_McDonald · ‎2020-04-15

Hello @Shahzad89,

Existing DDFs for StruxureWare Data Center Expert can be found on our Help Center webiste at: https://ddf.ecostruxureit.com/

You can search for model, model family, manufacturer, etc, to try and find one that suits your needs. I see that there is a Modbus DDF for Liebert Mini Mate iCOM CMS. I am unsure if this is the exact DDF you need, but you can try this and any others that may apply that are listed on the DDF site before requesting one.

If you need to request one, you can do so here: https://helpcenter.ecostruxureit.com/hc/en-us/requests/new?ticket_form_id=360000111657

Regards,

Cory

Shahzad89 · ‎2020-04-15

Thanks Oma

Shahzad89 · ‎2020-04-15

Thanks, a lot cory for your usual support.

amyshanov · ‎2020-06-11

What if i make a request for ddf change more than week ago? but nobady answer?

We notice an error in SymmetraPX DDF and need to fix it.

Who is responsed for ddf requests? Can you give me a contact?

Request #69619

Shahzad89 · ‎2020-09-11

Dear team,

Required DDF file still not found.