DDF Files incorrect file type

[DCIM_Support]

This question was originally posted on DCIM Support by Andrew Stoakes on 2018-11-19

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I have been trying to upload the DDF files for several devices that we have recently added. On several of the devices I get the error "Incorrect File Type".

The Stulz WIB8000 has this issues as shown in the attached screen shot.

(CID:136152805)

[DCIM_Support]

This answer was originally posted on DCIM Support by spezialist on 2018-11-19

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Dear Andrew Stoakes,

I suspect, that you are trying to import an SNMP DDF-file through the import menu for the Modbus DDF-file or vice versa.

Try importing the above specified DDF-file using the SNMP Device Communication Settings (not Modbus Device Communication Settings).

With respect.

(CID:136152898)

[DCIM_Support]

This comment was originally posted on DCIM Support by Andrew Trabert on 2018-11-19

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agreed, if you're unsure if your ddf is Modbus or snmp, you can open it with any xml viewer (this includes most web browsers) and look at the first few lines and you'll see either snmp oids or MODBUS_OID_MUST_EXIST

snmp

  <oidMustExist ruleid="mib2objidtest" oid=".1.3.6.1.4.1.1718.3.2.1.1.2" istree="yes"/>

modbus

        <oidMustExist ruleid = "modbusdevicetest" oid = "MODBUS_OID_MUST_EXIST"/>

(CID:136153252)

[DCIM_Support]

This comment was originally posted on DCIM Support by spezialist on 2018-11-25

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Dear Andrew Stoakes,

Please, tell us if you could solve this problem or not?

With respect.

(CID:137103281)

[DCIM_Support]

This answer was originally posted on DCIM Support by afsaneh mobin on 2019-02-19

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Hello,

I have the same problem, I download LCP Rrital DDF file from APC but when I insert the xml downloaded file in DCE it shows incorrect file type, what can I do for fixing and using this df for connecting to Rital LCP and monitor it?

(CID:140218315)

[DCIM_Support]

This comment was originally posted on DCIM Support by spezialist on 2019-02-19

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Dear afsaneh mobin,

I suspect, that you are trying to import an SNMP DDF-file through the import menu for the Modbus DDF-file.

Try importing the above specified rittal_lcp.xml v.1 DDF-file using the SNMP Device Communication Settings (not Modbus Device Communication Settings).

With respect.

(CID:140218359)

[DCIM_Support]

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