DCO data center planning model erases when hit save?

[DCIM_Support]

For some reason when I'm using DCO 8.0 and when I hit save; it will remove all the rack populated server power draw?  The components are still there; but for some reason all the power associated with the populated servers goes to 0 watts.  So then I have to erase all those servers and repopulate with the same identical from the genome list.  Then the power comes back.  However, every time I hit save, this problem reoccurs.  Any idea how to stop this from reoccurring or what I should check?  Background history wise, this didn't occur till recently. 

Regards,

J

(CID:114233250)

[DCIM_Support]

Hi John Smith, thanks for posting. Lets see who can be of assistance here. @community any ideas?

Kind regards Ditte   

(CID:114233618)

[DCIM_Support]

Hi John,

Would it be possible to ask for more detail description, steps to reproduce, illustrations, so we can try to see if it can be reproduced locally. Would it also be possible to ask for log files (both client application.log file and serverlogs), if yes, I can share my =S= box folder with you, so the data can be safely shared with me, thanks.

Kind regards

(CID:116923386)

[DCIM_Support]

This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.