Don`t run DCO 8.0.4 after install

DCIM_Support · ‎2020-07-03

i try to install one DCO 8.0.4 in Vmware.

I followed the instructions of the installer, but when finishing and rebbot. S.O. Centos works fine, but nothing else. DCO is not in the server.
What I can do?

What is the specification of virtual machine, network adapter, vmware version ?, disk, processor and memory meets it according to the requirements

DCIM_Support · ‎2020-07-03

Hi Miguel,

I guess it might be something to do with the network interface that might need to be configured manfully (during the installation process on VMWare).

During the installation and “Network & Host Name” configuration it is important to select the Device interface that contains MAC address. The highlighted steps are shared here:

https://dcimsupport.apc.com/questions/114233340/dco-8.x-installation-on-vmware-manually-configuring-...

You might want to re-try the installation, but this time with manual IP configuration.

Hope this helps,

Kind regards

DCIM_Support · ‎2020-07-03

Hi jef

I use manual IP but there isn´t that option, it appear empty

I put mac address

My Vwware config

and my ethernet config obtained after install

I reinstall but no changes, S.O. work fine, Operattions don´t work

DCIM_Support · ‎2020-07-03

Hi Miguel,

What is the version/type of your VMware?

Would it be a correct assumption that this might be a VMWare workstation?

Kind regards

DCIM_Support · ‎2020-07-03

ESxi 5.5 vmware 8

would you connect to my computer and have a look, to try detect the issue?

DCIM_Support · ‎2020-07-03

Hi Miguel,

Just sharing an update that some days ago we managed to apply a successful installation. Additional to manual IP configuration, we had to do an off-line installation (apparently due to local network policies server was unable to access the internet during the installation).

Kind regards

DCIM_Support · ‎2020-07-03

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