DCO Login Fail

[DCIM_Support]

This question was originally posted on DCIM Support by Andrew Stoakes on 2018-11-22

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As of this morning new are unable to login to DCO, but we can login to DCE. The error we get is L:ogin failed because of SSL issue which indicates that this is a certificate issue. We had an expired cert in DCE so a new one was created. Do we need to import the new certificate in to DCO, if so how?

We use DCE to authenticate DCO users. I can log in to DCO:10000 as root

Have rebooted both DCE and DCO but the error still remains.

DCE v7.6.0.114

DCO v8.2.7-77203

(CID:136645320)

[DCIM_Support]

This answer was originally posted on DCIM Support by Jef Faridi on 2018-11-23

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Hi Andrew,

As described in the following page: Configuring authentication servers used for managing remote users

Log in as a local user on the DCO server and trust the new certificate from the AD, LDAP, or DCE server to re-enable authentication.

In Web-client, log in as a local user and go to Administration > Authentication Servers, and then edit the integrated authentication server (DCE) settings, re-enter username/password and then push OK. That should update the communication between the servers.

Kind regards

(CID:137102956)

[DCIM_Support]

This comment was originally posted on DCIM Support by Andrew Stoakes on 2018-11-24

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thanks. If I could logon as a local user I would but I cant....That's the issue. I now can not get to the admin page (dcoserver:10000) going to have to reinstall and restore from backup

(CID:137103135)

[DCIM_Support]

This comment was originally posted on DCIM Support by Jef Faridi on 2018-11-26

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Hi Andrew,

I don't think restoring a backup file could be relevant in this case. Are you also unable to login to server webmin interface?

Kind regards

(CID:137103660)

[DCIM_Support]

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