DCO Import from DCE RPDU measured load issue

[DCIM_Support]

Hi Team,

I have a project with DCE and DCO integration. I have rack PDUs from different providers, APC, Eaton and Dell.

In DCE I can see the power load of all PDUs, but in DCO when I associate the external devices to each rack PDU, I can only see the measured load of APC PDUs.

Is not possible to see in DCO the measured load of rack PDUs that are not from APC? I have the Capacity module installed.

Thanks in advance

(CID:122692923)

[DCIM_Support]

Hi Javier

this is a DCE DDF issue. There are several posts about this (1 from me I think) and doco describing exactly what's needed.  Have a search on EcoStruxure IT Help Center.  If u still can't find repost and I'll try to dig it out

cheers

(CID:122692960)

[DCIM_Support]

Thank You Ed,

I think I found It:

http://sxwhelpcenter.ecostruxureit.com/display/public/DCIMDEVELOPER/DCE+Sensor+Mapping+to+DCO

I requested the DDF files for these PDUs last week , could they be wrong? I checked the XML DDF files and seems they are ok, at least the OUTPUT_POWER_TOTAL OID exists.

Regards

(CID:123342925)

[DCIM_Support]

Hi Javier

Perhaps older DDFs may need an update or two?  I recommend going back to SE and specifying you need the rPDU DDFs to work with DCO:Capacity.

If you feel adventurous / want to confirm exactly where the problem lies, you can check exactly what DCE is presenting by using www.SoapUI.org and accessing the DCE device and sensor API for the devices in question.

Cheers

(CID:123342927)

[DCIM_Support]

Hi Javier Zurera

This is embarrassing - I'd like to assist you - could you list the rack PDU's that you are having issues with? Or perhaps point me to the requests you have made for the DDF's.?

Best regards

     Anders

(CID:123342929)

[DCIM_Support]

Hi Anders,

now DCO import the power load from Eaton rPDUs in DCE but the values are not correct. I think DCO does not know with values has to import. 

I think it should be the addition of Input1 Real Power1 and Input1 Real Power 2. I have attached pictures of both sytems. 

With Dell rPDUs DCO does not import any data

Thanks in advance.

(CID:123342879)

[DCIM_Support]

Hi,

these are the rPDU models:

Dell 6608 --> does not import load from DCE

Eaton eMAA13 --> import incorrect values from DCE

Eaton EMAB05 --> import incorrect values from DCE

APC AP8953 --> works fine

Regards

(CID:123342931)

[DCIM_Support]

Excellent Javier Zurera

I'll investigate and get back to you.

Best Regards

    Anders

(CID:123342912)

[DCIM_Support]

Hi team,

we have also another issue. With Eaton rPDUs we can see only humidity sensor in DCO, it does not import temperature values from DCE. With Dell and APC rPDUs both sensors work fine.

Regards

(CID:123342916)

[DCIM_Support]

Hi Javier Zurera

we will investigate the Eaton rPDU temperature problem as well.

/Anders

(CID:123342914)

[DCIM_Support]

Thank you team,

these rPDUs are part of a pilot test that we are doing with Repsol in Spain. The scope of the final project is very big, including DCO and DCE deployment in all the data centers that Repsol have over the world.

For us is very important that these kind of rPDUs can be measured with DCO because they have the same rPDUs in all the data centers. For Repsol is a critical point to finally decide which DCIM provider they will contract.

So please, make your best effort to solve this problem.

Best regards.

(CID:123342891)

[DCIM_Support]

Javier Zurera we are working on it - you will get contacted by Amaresh in the near future.

Best regards

   Anders

(CID:123342900)

[DCIM_Support]

Thank you Anders Thorbjørn Jensen and Amaresh.

We have realiazed thate there is also an error displaying the name of the Eaton rPDUs on DCO.The customer have a lot of Eaton rPDUs and is very difficult to iddentify which one belongs to each rack without the name, we have to check the IP address in both systems.

Maybe you can also fix this. These are the details:

In DCO in the field Label we see the model name of the rPDU:

You can see this information in the top right side of Eaton rPDU config page in the  model field:

The correct name should be got from the field Hostname that is established in the Network settings page configuration:

Best regards

(CID:123342870)

[DCIM_Support]

Hi Javier Zurera,

I made the necessary changes and a new version of DDF is submitted in the corresponding Device Support ticket you have created. Kindly test it and let me know the results.

Regards,

Ragupathy Kandasamy.

(CID:123342904)

[DCIM_Support]

Hi Javier Zurera,

With reference to the changes required for Dell 6608 rPDU, we are awaiting information requested by us on the corresponding Device Support ticket created by you. Once we receive them, we will proceed with the changes.

Regards,

Divya Shankar

(CID:123342902)

[DCIM_Support]

Hi Divya,

tomorrow I will check the new DDFs for Eaton rPDUs in customer site. I will also take the captures for Dell equipment and attach them to the related Device Support ticket.

Regards

(CID:123342893)

[DCIM_Support]

Hello Javier Zurera,

We recently learnt that there currently does not exist a valid DCO mapping for any of the listed items (Input Power, Peak Power, Average Power, Peak Current). This information has been navigated to the DCE team to obtain further clarity on the possibility of providing DCO support and we are awaiting reply from the concerned team. Please do not test the DDF (Version 10) which was recently provided. We apologies for the inconvenience caused.

I will keep you posted regarding any updates from DCE team.

Regards, 
Ragupathy Kandasamy.

(CID:123342863)

[DCIM_Support]

Hi Javier

Good to hear your prof of concept went well and that we were able to help you solve some of it.

We will work with the remaining outstanding issues regarding your devices that need support in DCO.

kind regards

Jesper Thomsen

(CID:123343803)

[DCIM_Support]

Hi Javier Zurera,

I have made the required changes and submitted the updated DDF on the corresponding Device Support ticket created by you. With these changes, DCO can import load from DCE. Please test and confirm the results.

Regards,

Divya Shankar

(CID:123343900)

[DCIM_Support]

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