DCO ETL Export Database - Empty Tables

[DCIM_Support]

We have done the DCO ETL Export Database and we can connect to the tables. We had browse the tables and most have data in them except the below 2:

1.   CUSTOM_PROPERTY
2.   FREE_SPACE

Our DCO has custom properties and also cages so these two tables should contain data.  Please advise how do we troubleshoot this?

(CID:131963469)

[DCIM_Support]

Hi Lai

Which DCO version?

Does the configuration_item table have rows?

Ed

(CID:131963498)

[DCIM_Support]

DCO ver 8.2.2

Configuration_item table has data/row.

(CID:131964155)

[DCIM_Support · Accepted solution]

I would delete the External System, drop the DB then recreate DB and External System.

Let us know how that goes

(CID:131964211)

[DCIM_Support]

Hi Lai

I created a Floor Plan and a cage with a row and some racks.

I was able to see a cage and its size via ETL export DB and some more details via the REST API.  The doco entry at ETL Export Database (snip below) is not 100% clear to me w.r.t how to get the Free Space but it looks like you have to calculate it based on what's in the cage?   I hope not.

Cages and Rows

In the internal StruxureWare Data Center Operation model neither rows nor cages are part of the equipment parent-child hierarchy. 
When exporting configuration items from StruxureWare Data Center Operation, this is hidden from the user, and the natural parent-child hierarchy is build.
The relation is realized by having each configuration item reference its parent through the parent_id field. 
The area of cages are fetched from the StruxureWare Data Center Operation webservices and associated with the configuration items representing the individual cages, in the table configuration_item_property.
The area-property is named CageArea, and the area is expressed in whatever unit the webservice returns.

(CID:132646950)

[DCIM_Support]

Would Schneider revised the documentation to confirm what does data does the Free_Space table provide?

Matthew Farnell, fyi.

(CID:132646952)

[DCIM_Support]

We have deleted the External system (from the DCO client) and the database (from DCO webmin) and then re-create everything again.  The 3 tables that are empty are still empty:

1. configuration_item_relation_custom_property
2. configuration_item_tag
3. free_space

Please help.

(CID:131965003)

[DCIM_Support]

Hi Lai, (Lai Yuan Jiun)

free_space : currently not used, so it should not contain any data (it is basically there for possible future usage).

configuration_item_tag: any tags associated with the items configuration_item, are exported to configuration_item_tag. If your export data is empty, then most likely you do not have tags defined in the setup, otherwise we need to have a closer look at you setup?

configuration_item_relation_custom_property: any CustomProperties associated with the relation in configuration_item_relation table..., eg. custom properties on relations (such as network connections in DCO). So if you do not have defined custom properties settings on connections, then the table/data expected to be empty, otherwise we need to have closer look at your solution?

Hope this helps,

Kind regards

(CID:132646943)

[DCIM_Support]

Thanks Jef, it's all good now.

free_space : noted it is not used currently, so will ignore it.  For any tables that are not used, suggest to provide a comment at the ETL schema documentation page so that users are clear about it, thanks.

configuration_item_tag:  Turns out that I have tags created but did not tag any equipment, once I tag a rack I can see data in the table. 

configuration_item_relation_custom_property：Noted, was confused with the custom property table and did not realize that this is custom property for relations

(CID:132647375)

[DCIM_Support]

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