Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Forums
  • Knowledge Center
  • Events & Webinars
  • Ideas
  • Blogs
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

We Value Your Feedback!
Could you please spare a few minutes to share your thoughts on Cloud Connected vs On-Premise Services. Your feedback can help us shape the future of services.
Learn more about the survey or Click here to Launch the survey
Schneider Electric Services Innovation Team!

DCO ETL Export Database - Empty Tables

EcoStruxure IT forum

Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • EcoStruxure IT
  • EcoStruxure IT forum
  • DCO ETL Export Database - Empty Tables
Options
  • Mark Topic as New
  • Mark Topic as Read
  • Float this Topic for Current User
  • Bookmark
  • Subscribe
  • Mute
  • Printer Friendly Page
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Experts
User Count
Cory_McDonald
Admiral Cory_McDonald Admiral
124
Jef
Admiral Jef Admiral
110
gsterling
Captain gsterling Captain
71
APC_Steve
Captain APC_Steve Captain
62
View All

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Solved Go to Solution
Back to EcoStruxure IT forum
Solved
DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-04 05:54 PM . Last Modified: ‎2024-04-04 11:46 PM

0 Likes
9
1277
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-07-04 05:54 PM . Last Modified: ‎2024-04-04 11:46 PM

DCO ETL Export Database - Empty Tables

We have done the DCO ETL Export Database and we can connect to the tables. We had browse the tables and most have data in them except the below 2:

  1.   CUSTOM_PROPERTY
  2.   FREE_SPACE

Our DCO has custom properties and also cages so these two tables should contain data.  Please advise how do we troubleshoot this?

(CID:131963469)

Labels
  • Labels:
  • Data Center Operation
Reply
Contact Support

Link copied. Please paste this link to share this article on your social media post.

  • All forum topics
  • Previous Topic
  • Next Topic

Accepted Solutions
DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-04 05:54 PM . Last Modified: ‎2024-04-04 11:45 PM

0 Likes
3
1277
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-07-04 05:54 PM . Last Modified: ‎2024-04-04 11:45 PM

I would delete the External System, drop the DB then recreate DB and External System.

Let us know how that goes

(CID:131964211)

See Answer In Context

Reply
Contact Support

Link copied. Please paste this link to share this article on your social media post.

Replies 9
DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-04 05:54 PM . Last Modified: ‎2024-04-04 11:45 PM

0 Likes
0
1277
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-07-04 05:54 PM . Last Modified: ‎2024-04-04 11:45 PM

Hi Lai

Which DCO version?

Does the configuration_item table have rows?

Ed

(CID:131963498)

Reply
Contact Support

Link copied. Please paste this link to share this article on your social media post.

DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-04 05:54 PM . Last Modified: ‎2024-04-04 11:45 PM

0 Likes
0
1277
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-07-04 05:54 PM . Last Modified: ‎2024-04-04 11:45 PM

DCO ver 8.2.2

Configuration_item table has data/row.

(CID:131964155)

Reply
Contact Support

Link copied. Please paste this link to share this article on your social media post.

DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-04 05:54 PM . Last Modified: ‎2024-04-04 11:45 PM

0 Likes
3
1278
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-07-04 05:54 PM . Last Modified: ‎2024-04-04 11:45 PM

I would delete the External System, drop the DB then recreate DB and External System.

Let us know how that goes

(CID:131964211)

Reply
Contact Support

Link copied. Please paste this link to share this article on your social media post.

DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-04 05:54 PM . Last Modified: ‎2024-04-04 11:45 PM

In response to DCIM_Support
0 Likes
0
1277
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-07-04 05:54 PM . Last Modified: ‎2024-04-04 11:45 PM

Hi Lai

I created a Floor Plan and a cage with a row and some racks.

I was able to see a cage and its size via ETL export DB and some more details via the REST API.  The doco entry at ETL Export Database (snip below) is not 100% clear to me w.r.t how to get the Free Space but it looks like you have to calculate it based on what's in the cage?   I hope not.

Cages and Rows

In the internal StruxureWare Data Center Operation model neither rows nor cages are part of the equipment parent-child hierarchy. 
When exporting configuration items from StruxureWare Data Center Operation, this is hidden from the user, and the natural parent-child hierarchy is build.
The relation is realized by having each configuration item reference its parent through the parent_id field. 
The area of cages are fetched from the StruxureWare Data Center Operation webservices and associated with the configuration items representing the individual cages, in the table configuration_item_property.
The area-property is named CageArea, and the area is expressed in whatever unit the webservice returns.


(CID:132646950)

Reply
Contact Support

Link copied. Please paste this link to share this article on your social media post.

DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-04 05:54 PM . Last Modified: ‎2024-04-04 11:45 PM

In response to DCIM_Support
0 Likes
0
1277
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-07-04 05:54 PM . Last Modified: ‎2024-04-04 11:45 PM

Would Schneider revised the documentation to confirm what does data does the Free_Space table provide?

 

Matthew Farnell, fyi.

(CID:132646952)

Reply
Contact Support

Link copied. Please paste this link to share this article on your social media post.

DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-04 05:54 PM . Last Modified: ‎2024-04-04 11:45 PM

In response to DCIM_Support
0 Likes
0
1277
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-07-04 05:54 PM . Last Modified: ‎2024-04-04 11:45 PM

We have deleted the External system (from the DCO client) and the database (from DCO webmin) and then re-create everything again.  The 3 tables that are empty are still empty:

  1. configuration_item_relation_custom_property
  2. configuration_item_tag
  3. free_space

Please help.

(CID:131965003)

Reply
Contact Support

Link copied. Please paste this link to share this article on your social media post.

DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-04 05:55 PM . Last Modified: ‎2024-04-04 11:45 PM

0 Likes
1
1277
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-07-04 05:55 PM . Last Modified: ‎2024-04-04 11:45 PM

Hi Lai, (Lai Yuan Jiun)

free_space : currently not used, so it should not contain any data (it is basically there for possible future usage).

configuration_item_tag: any tags associated with the items configuration_item, are exported to configuration_item_tag. If your export data is empty, then most likely you do not have tags defined in the setup, otherwise we need to have a closer look at you setup?

configuration_item_relation_custom_property: any CustomProperties associated with the relation in configuration_item_relation table..., eg. custom properties on relations (such as network connections in DCO). So if you do not have defined custom properties settings on connections, then the table/data expected to be empty, otherwise we need to have closer look at your solution?

Hope this helps,

Kind regards

(CID:132646943)

Reply
Contact Support

Link copied. Please paste this link to share this article on your social media post.

DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-04 05:55 PM . Last Modified: ‎2024-04-04 11:45 PM

In response to DCIM_Support
0 Likes
0
1277
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-07-04 05:55 PM . Last Modified: ‎2024-04-04 11:45 PM

Thanks Jef, it's all good now.

free_space : noted it is not used currently, so will ignore it.  For any tables that are not used, suggest to provide a comment at the ETL schema documentation page so that users are clear about it, thanks.

configuration_item_tag:  Turns out that I have tags created but did not tag any equipment, once I tag a rack I can see data in the table. 

configuration_item_relation_custom_property:Noted, was confused with the custom property table and did not realize that this is custom property for relations

 

 

(CID:132647375)

Reply
Contact Support

Link copied. Please paste this link to share this article on your social media post.

DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-04 05:55 PM . Last Modified: ‎2023-10-22 01:37 AM

0 Likes
0
1277
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-07-04 05:55 PM . Last Modified: ‎2023-10-22 01:37 AM

superhero.png

This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.

Reply
Contact Support

Link copied. Please paste this link to share this article on your social media post.

To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

This is a heading

With achievable small steps, users progress and continually feel satisfaction in task accomplishment.

Usetiful Onboarding Checklist remembers the progress of every user, allowing them to take bite-sized journeys and continue where they left.

of