DCO Database Connection Error

[DCIM_Support]

Hi,

DCO 7.5 Appliance VM (image file) (evaluation licenses may have expired)

I am getting an error that postgreSQL service is not running.  After looking around it seems as if the hard drive on the appliance is full.  How do I cleanup the hard drive and then how do I fix the database so it will start again.  Keep in mind that my temporary licenses may have expired.  Will the database stop functioning if the license expires?

Thanks in advance for your help!

Todd

(CID:104175357)

[DCIM_Support · Accepted solution]

Hi Todd,

Usually the following files might occupy a considerable amount of the local disc,

a) installation/upgrade iso file(s)

b) and the daily backup files   

So basically I would suggest to free some disc space, and then ssh log in to server and run the following command to clean-up and reboot:

sudo su

service operations purge

reboot

DCO would be ready to be used after 15-20 min,

Using DCO requires a valid license, eg. if the licenses are expired then DCO will not permit to log in. So entering/adding valid license key(s) would be needed.

Hope this helps.

Kind regards

(CID:104175359)

[DCIM_Support]

Score!!! Database came back up. Licenses expire 12/4/2015. Thanks!

(CID:104175379)

[DCIM_Support]

You are welcome, many thanks for sharing. Kind regards

(CID:104175402)

[DCIM_Support]

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