EcoStruxure IT forum
A support forum for Data Center Operation, Data Center Expert, and EcoStruxure IT product users to share knowledge on installation, configuration, and general product use.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2020-07-05 09:05 PM
This question was originally posted on DCIM Support by Lukas Jegerlehner on 2019-07-30
(CID:147199816)
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2020-07-05 09:05 PM
This comment was originally posted on DCIM Support by Gianluca Bertuletti on 2019-08-01
same issue on this post
(CID:147200847)
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2020-07-05 09:05 PM
This answer was originally posted on DCIM Support by Jef Faridi on 2019-08-05
Hi Lukas,
Do you know if the server is able to access the internet during the upgrade process? if not, then that may be the reason why upgrade is failing. This has been a know issue and the near future release expected to contain the fix. However, for the time being I would suggest a clean 8.3 install and then restoring the latest fresh backup file.
Kind regards
(CID:147201516)
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2020-07-05 09:05 PM
This comment was originally posted on DCIM Support by Lukas Jegerlehner on 2019-08-12
Hi Jef, the Internet is completely open. Did you try an upgrade with the provided backup and look at the logfiles?
Best Regards
Lukas
(CID:147203727)
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2020-07-05 09:05 PM
This comment was originally posted on DCIM Support by Jef Faridi on 2019-08-12
Hi Lukas,
What backup file are you referring to? I have not received any description or data about this case/post.
Kind regards
(CID:147203729)
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2020-07-05 09:05 PM
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
Link copied. Please paste this link to share this article on your social media post.
Create your free account or log in to subscribe to the forum - and gain access to more than 10,000+ support articles along with insights from experts and peers.