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DCO 8.2.7 upgrade to 8.3 failed

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DCO 8.2.7 upgrade to 8.3 failed

This question was originally posted on DCIM Support by Lukas Jegerlehner on 2019-07-30


(CID:147199816)

5 Replies 5
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Re: DCO 8.2.7 upgrade to 8.3 failed

This comment was originally posted on DCIM Support by Gianluca Bertuletti on 2019-08-01


same issue on this post 

(CID:147200847)

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Re: DCO 8.2.7 upgrade to 8.3 failed

This answer was originally posted on DCIM Support by Jef Faridi on 2019-08-05


Hi Lukas,

Do you know if the server is able to access the internet during the upgrade process? if not, then that may be the reason why upgrade is failing. This has been a know issue and the near future release expected to contain the fix. However, for the time being I would suggest a clean 8.3 install and then restoring the latest fresh backup file.

Kind regards

(CID:147201516)

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Re: DCO 8.2.7 upgrade to 8.3 failed

This comment was originally posted on DCIM Support by Lukas Jegerlehner on 2019-08-12


Hi Jef, the Internet is completely open. Did you try an upgrade with the provided backup and look at the logfiles?  

Best Regards

Lukas

(CID:147203727)

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Re: DCO 8.2.7 upgrade to 8.3 failed

This comment was originally posted on DCIM Support by Jef Faridi on 2019-08-12


Hi Lukas,

What backup file are you referring to? I have not received any description or data about this case/post.

Kind regards 

(CID:147203729)

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🔒 Closed

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