Welcome to the new Schneider Electric Community

It's your place to connect with experts and peers, get continuous support, and share knowledge.

  • Explore the new navigation for even easier access to your community.
  • Bookmark and use our new, easy-to-remember address (community.se.com).
  • Get ready for more content and an improved experience.

Contact SchneiderCommunity.Support@se.com if you have any questions.

Close
Invite a Co-worker
Send a co-worker an invite to the Exchange portal.Just enter their email address and we’ll connect them to register. After joining, they will belong to the same company.
Send Invite Cancel
84584members
353853posts

DCE web access web pages load data very slow on 5 browsers instances

EcoStruxure IT forum

A support forum for Data Center Operation, Data Center Expert, and EcoStruxure IT product users to share knowledge on installation, configuration, and general product use.

DCIM_Support
Picard
Picard
0 Likes
8
387

DCE web access web pages load data very slow on 5 browsers instances

This question was originally posted on DCIM Support by Shaik Mahboob Ali on 2017-03-14


One thing we have notice in our strucxurware DCE web access that web pages load data very very slow when we open more than 5 browsers instances for our monitoring control screens , these instances will scroll one by one on one big screen.  Slowness of loading page can been seen on the attach picture. Can we have any solution to this.

 

(CID:114231242)

8 Replies 8
DCIM_Support
Picard
Picard
0 Likes
6
387

Re: DCE web access web pages load data very slow on 5 browsers instances

This answer was originally posted on DCIM Support by spezialist on 2017-03-14


Hi Shaik Mahboob Ali,

It is normal, if the DCE-server has only 1GB of the RAM 😀.

Tried to reboot the DCE-server? The problem remained or not?

How many the DCE-server has the RAM? Server physical or virtual?

It is practically recommended to increase RAM to 3-4GB. If monitoring devices more than fifty with a large number of sensors, is recommended to increase in addition processor power (in relation to the VM).

With best regards.

(CID:114231426)

DCIM_Support
Picard
Picard
0 Likes
0
387

Re: DCE web access web pages load data very slow on 5 browsers instances

This comment was originally posted on DCIM Support by Shaik Mahboob Ali on 2017-03-14


Hi

We have below DCE Virtual server configuration on VMware which I think is more enough to run

8 CPU

25 Gb Ram

 

With Best Regards

Mahboob

(CID:114231469)

DCIM_Support
Picard
Picard
0 Likes
0
387

Re: DCE web access web pages load data very slow on 5 browsers instances

This comment was originally posted on DCIM Support by spezialist on 2017-03-14


I correctly understand: for DCE VM is allocated 8 vCPU and 25GB RAM?

And how many monitoring devices in that case?

(CID:114231488)

DCIM_Support
Picard
Picard
0 Likes
0
387

Re: DCE web access web pages load data very slow on 5 browsers instances

This comment was originally posted on DCIM Support by Shaik Mahboob Ali on 2017-03-14


Hi we have 520 devices.

(CID:114231559)

DCIM_Support
Picard
Picard
0 Likes
0
387

Re: DCE web access web pages load data very slow on 5 browsers instances

This comment was originally posted on DCIM Support by spezialist on 2017-03-14


Ok.

Tried to reboot the DCE-server? The problem remained or not?

What server uptime?

(CID:114231579)

DCIM_Support
Picard
Picard
0 Likes
0
387

Re: DCE web access web pages load data very slow on 5 browsers instances

This comment was originally posted on DCIM Support by Shaik Mahboob Ali on 2017-03-15


recently we have restarted 23 days back.

(CID:114231849)

DCIM_Support
Picard
Picard
0 Likes
0
387

Re: DCE web access web pages load data very slow on 5 browsers instances

This comment was originally posted on DCIM Support by spezialist on 2017-03-15


Ok, then:

1. show, please, from the VMware vSphere console all graphs of "1 Day Summary ..." and "1 Week Summary ..." for your DCE VM (your DCE VM -> Monitor -> Performance -> Overview).

2. Analyse independently or ask it to make your local techsupport a logfiles package, which need to be downloaded from your DCE-server according to the instruction  (I can also help to analyse it if you don't object, as in logfiles is some part of personal information).

With best regards.

(CID:114231870)

DCIM_Support
Picard
Picard
0 Likes
0
387

🔒 Closed

This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.