DCE postgresql-9.5 service Failed

[DCIM_Support]

This question was originally posted on DCIM Support by Mudzimu Mate on 2019-08-13

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The server went off-line over the weekend without any power interruption or any human intervention. The server lost communication with all devices and the client had to reboot it. When looking at the output through the console monitor the only thing that failed in the boot process was the postgresql-9.5 service. Is there a way to restart the database without losing the data or rebuilding from scratch?

(CID:147783953)

[DCIM_Support · Accepted solution]

This answer was originally posted on DCIM Support by Steven Marchetti on 2019-08-13

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Hi,

The only reason I've seen that error that is not corruption based is when you're using a VM and it's run out of HD space. Please make sure you have enough space and maybe add an extra drive to be sure. Do not increase the size of the existing drive(s)!

If it is corruption, you'll likely need to re-image or redeploy and bring in a backup.

Steve

(CID:147783977)

[DCIM_Support]

This comment was originally posted on DCIM Support by Mudzimu Mate on 2019-08-13

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Thank you Steve. The current size of the data looking the recent backup is only 361GB where the Server is an AP9475 Model with 5x300GB HDDs. Do you reckon this could be corruption? If so who can assist me with download link for the image?

(CID:147783987)

[DCIM_Support]

This comment was originally posted on DCIM Support by Steven Marchetti on 2019-08-13

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Hi,

If the size is that small then it is unlikely it's a space issue for a 1Tb raid. It's likely something's become corrupt. I've seen it a few times and have tried to work through it on a few occasions but have yet to find a resolution. The most expedient action is to restore and to obtain those files, you need to contact your local tech support directly. We can't provide the links on the forum.

Steve

(CID:147784002)

[DCIM_Support]

This comment was originally posted on DCIM Support by Mudzimu Mate on 2019-08-13

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Thank you.

(CID:147784034)

[DCIM_Support]

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