DCE can't access to Netbotz 750 web page

[eslamsabry2230]

Hi,

I am working on a DCE project that has Netbotz 750 but i am facing a problem to open the web page of Netbotz 750 from DCE as i have got the following error

taking into consideration that i have configured Netbotz 750as per manual and also I can open it's web page directly from browse and also I can see all sensors from DCE but only I get this error when I am trying to open the web page from DCE directly.

thanks

[APC_Steve · Accepted solution]

Hi @eslamsabry2230 ,

im going to assume the NetBotz 750 is on the DCE private LAN. If so, this is a known issue currently being looked at as per:

https://www.apc.com/bm/en/faqs/FA411321/

thanks,

Steve. 

[eslamsabry2230]

Thanks Steve.

your assumption is right as i am connecting it to the private network. so until that issue has been solved i will try to connect it to the public port.

thanks,

[Officecitygn]

It works ? Facing the same issue here since update 5.3.1.175...

[Officecitygn]

Please sir, did it worked when you  connect to public port?