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DCE alarm DDF failed after update FW UPS

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DCIM_Support
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DCE alarm DDF failed after update FW UPS

This question was originally posted on DCIM Support by Anurak Charoenthanawut on 2019-07-07


I update FW UPS symmetra MW after that DCE alarm DDF failed .

Symmetra MW FW 25.20

 Display FW3.6.3.102_3.6.3.102a

DCE Ver 7.5.0

I want to monitor UPS on DCE by SNMP 

Please ,advise.

(CID:146670587)


Accepted Solutions
DCIM_Support
Picard
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310

Re: DCE alarm DDF failed after update FW UPS

This answer was originally posted on DCIM Support by Steven Marchetti on 2019-07-07


Hi,

the device status error can be fairly easily resolved by following the linked kbase,

https://www.apc.com/us/en/faqs/FA177004/

Please note that for the Symmetra MW however you will likely get much more information by monitoring it using Modbus. 

Thanks,

Steve. 

(CID:146670600)

See Answer In Context

2 Replies 2
DCIM_Support
Picard
Picard
0 Likes
0
311

Re: DCE alarm DDF failed after update FW UPS

This answer was originally posted on DCIM Support by Steven Marchetti on 2019-07-07


Hi,

the device status error can be fairly easily resolved by following the linked kbase,

https://www.apc.com/us/en/faqs/FA177004/

Please note that for the Symmetra MW however you will likely get much more information by monitoring it using Modbus. 

Thanks,

Steve. 

(CID:146670600)

DCIM_Support
Picard
Picard
0 Likes
0
310

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