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DCE VM 7.4.3 Update Error
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This question was originally posted on DCIM Support by shemilusman on 2019-07-25
Hi,
I am trying to update DCE Virtual machine 7.4.3 to 7.5.0 and then to the latest version. But its giving me error "unable to upload the server update"
Please note that there is 2 Hard disks, HDD-1 18GB and HDD-2 200GB on the VM and the 7.4.3 is working fine with the client.
Can someone help to fix this update issue.
Thanks & Regards
Shemil
Accepted Solutions
This answer was originally posted on DCIM Support by Steven Marchetti on 2019-07-25
Hi Shemil,
It's probably not a storage / space issue but to be sure, I suggest going to the storage settings in DCE and verify it's not full. With 200g available, I doubt it:
If you don't have at least 10% still available, purge some data.
It's not that the server is failing to run the upgrade, it's because it can not even upload the files to the server to even start the upgrade. It could be a firewall issue, a network issue, etc
I suggest re-downloading the update. Check the update against the checksum from the downloads page.
If everything looks OK there, try from another client, perhaps on a different network segment, closer to the server.
You may want to simply try rebooting the server as perhaps too much memory is in use.
Another thing you may want to try is connecting your computer to the DCE private LAN as I see you do have it set up with 2 NICs.
Thanks,
Steve
This answer was originally posted on DCIM Support by Steven Marchetti on 2019-07-25
Hi Shemil,
It's probably not a storage / space issue but to be sure, I suggest going to the storage settings in DCE and verify it's not full. With 200g available, I doubt it:
If you don't have at least 10% still available, purge some data.
It's not that the server is failing to run the upgrade, it's because it can not even upload the files to the server to even start the upgrade. It could be a firewall issue, a network issue, etc
I suggest re-downloading the update. Check the update against the checksum from the downloads page.
If everything looks OK there, try from another client, perhaps on a different network segment, closer to the server.
You may want to simply try rebooting the server as perhaps too much memory is in use.
Another thing you may want to try is connecting your computer to the DCE private LAN as I see you do have it set up with 2 NICs.
Thanks,
Steve
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