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DCE: Path and file name for the log file that contains why adding a device is failing?

EcoStruxure IT forum

A support forum for Data Center Operation, Data Center Expert, and EcoStruxure IT product users to share knowledge on installation, configuration, and general product use.

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DCE: Path and file name for the log file that contains why adding a device is failing?

This question was originally posted on DCIM Support by Rich jacot on 2019-05-21


We often have issues adding devices into our DCE 7.6.0.114 and it we be great if we could view the log file that contains what the failure is.  i.e. invalid passphrase, user, etc.  

(CID:143760070)

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Re: DCE: Path and file name for the log file that contains why adding a device is failing?

This answer was originally posted on DCIM Support by Steven Marchetti on 2019-05-21


Hi Rich,

 

I totally agree that it would be helpful to have a log that explains discovery failures or reasons for lost comm with devices. Sadly however, such a log does not exist. You can give feedback  here and make an enhancement request but as the page notes, it is not a promise if or even when such a feature might make it into the system:

https://sxwhelpcenter.ecostruxureit.com/display/public/Product+Feedback

 

Thanks,

Steve

(CID:143760077)

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🔒 Closed

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