DCE Mass Configuration “Incomplete Configuration” issues

[amitshm]

I’m facing some issues and I need some help.

I’m trying to configure devices using a template from NetButz 250.

I’m configuring a single NetButz 250, using the WEB interface.

I’m creating a template choosing only one sensor’s thresholds for my template.

Then I’m changing a couple of thresholds, NetButz 250, using the WEB interface.

When I apply “Configure Devices from Template” I’m getting “Incomplete Configuration”.

At the “configuration Results” part of the template was added to the device and part wasn’t, sometimes none of template data is added to the device.

I checked with the network administrator and ports 21,22,23 are open in both directions, DCE server and the NetButz device.

When trying to configure the device using “configure devices” action (not using a template) I get the same results “Incomplete configuration”.

Needless to say that I can change the thresholds using the NetButz web interface.

I’m about to deploy 10 NetButz 250 and then tens PDUs AP8886.

I must have the ability of Mass Configuration at hand.

DCE 7.5.0.62

NetButz 250 v6.9.6

I need some help.

[Cory_McDonald]

Hi @amitshm,

I know that this post was some time ago, but wanted to get a comment on it as others may find it in searches.  Hopefully you were able to resolve your issue or reach out to support for assistance on why the mass configuration wasn't working.

When doing mass configurations via DCE, DCE will check the results of the config to determine if the changes that it made were able to be done.  You can double click into the Incomplete Configuration results or select the Configuration item from the Device Configuration Status pane and click on the Configuration Results button.  This will show you what DCE is expecting the value to be and what is currently set. 

As you were already in the Configuration Results section, if the values were still the old values and did not update to the new expected ones, then it appears that the end-device did not process all of the configurations.  I would ensure that the end-devices are at the most recent software version and if the issue is still present, reach out to technical support for assistance.

Regards,

Cory