DCE Firmware download via proxy

[DCIM_Support]

This question was originally posted on DCIM Support by scott.sexton on 2017-09-20

---

Hi All,

Is it possible to configure DCE to download firmware updates directly from APC via an internal proxy server? 

Thanks,

Scott

(CID:125209846)

[DCIM_Support · Accepted solution]

This answer was originally posted on DCIM Support by John Thompson on 2017-09-20

---

Hi Scott,

Yes, you can configure a proxy server on the Desktop Client by going to System > Server Administration Settings > Server Proxy Settings.

Regards

(CID:125209859)

[DCIM_Support]

This comment was originally posted on DCIM Support by Steven Marchetti on 2017-09-20

---

Hi Scott,

Alternatively, you can manually download the device firmware catalog from www.apc.com/tools/support (search for DCE software updates) and upload it to the DCE server.

Steve

(CID:125209969)

[DCIM_Support]

This comment was originally posted on DCIM Support by scott.sexton on 2017-10-18

---

Hi John,

Thanks for your reply, you wouldn't happen to know what the IP details are for the APC FTP server do you? 

(CID:126165295)

[DCIM_Support]

This comment was originally posted on DCIM Support by spezialist on 2017-10-18

---

Hi scott.sexton,

Thanks for your reply, you wouldn't happen to know what the IP details are for the APC FTP server do you?

It is recommended that you specify this resource for downloading firmware updates using the DCE-server:

https://updates.apc.com:443

You can of course specify an IP-address 159.215.32.51, but this is not recommended for obvious reasons.

With respect.

(CID:126165304)

[DCIM_Support]

This comment was originally posted on DCIM Support by scott.sexton on 2017-10-26

---

Thanks, much appreciated.  

(CID:126169357)

[DCIM_Support]

This comment was originally posted on DCIM Support by John Smith on 2018-10-22

---

Would it be possible to move the DCE Firmware Download to this forum?

Why does it have to be on another website for those of us who have to manually download the pack when we need it.

Regards,

J

(CID:134687524)

[DCIM_Support]

This comment was originally posted on DCIM Support by spezialist on 2018-10-22

---

Dear John Smith,

Ok, you can download manually, for example, from special web-page: DCE device firmware catalog.

Hope this helps you.

With respect.

(CID:134687594)

[DCIM_Support]

This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.