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Posted: 2020-07-02 05:37 PM . Last Modified: 2024-04-09 02:15 AM
Hi,
I have problems installing an activating key for a new installation of VMware appliance. We got the appliance up and running and I have received the activating key for VMware ( AP94VMACT ). I have also register it on the regstration site and got a license number.
But when I try to install the licens it comes up with this error message :
I put in the same MAC adress as the server when I registered the on-time passcode. Do you have any idea of what this can be ?
Best regards
Morten S
(CID:104174556)
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Posted: 2020-07-02 05:37 PM . Last Modified: 2024-04-09 02:15 AM
Morten,
The MAC address contained dashes, instead of no special characters or colons. I have corrected this and tested it to make sure that it doesn't have a MAC address of all zeros tied to it. You can log back into your account and pull the updated license key down.
Best Regards,
Cory
(CID:104174562)
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Posted: 2020-07-02 05:38 PM . Last Modified: 2023-10-31 10:26 PM
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
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