DCE/DCO virtual servers migration

[DCIM_Support]

This question was originally posted on DCIM Support by ADEKUNLE AGBOKE on 2018-04-09

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We want to migrate our virtual DCE/DCO servers from one physical machine to another. I want to confirm if the license is tied to the mac address or if i can have the struxtureware suport engagement on this. 

(CID:130092755)

[DCIM_Support · Accepted solution]

This answer was originally posted on DCIM Support by Christopherus Laurentius on 2018-04-09

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Hi Adekunle,

License is tied to the MAC address.

Since you mentioned this is a virtual machine DCE/DCO servers:

1. If DCE/DCO VM were set to use static MAC Address during VM set up, then you can either move it from 1 physical host to another, as long as you keep the static MAC address during VM move.
2. If you need to change the DCE/DCO's VM's mac address after migration, contact your local tech support with valid software support contract to reset the license pascodes.

(CID:130092763)

[DCIM_Support]

This comment was originally posted on DCIM Support by ADEKUNLE AGBOKE on 2018-04-09

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Thanks Chris, i appreciate your feedback as it was quite helpful.

(CID:130094222)

[DCIM_Support]

This comment was originally posted on DCIM Support by olatoyese.oyegoke on 2018-04-09

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Hi Chris, i plan on migrating these servers to a new environment, the licenses are attached to the mac address and i would love to get clarity on the following.

1) If the Mac Address should change, can i manually assign it?

2) I don't plan on doing a live migration, turning off the server and migrating should not affect the mac address.

(CID:130094233)

[DCIM_Support]

This comment was originally posted on DCIM Support by Christopherus Laurentius on 2018-04-09

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Hi Olatoyese,

Before you switch on the migrated vm,have a look at the mac address.If it is manually assigned,it should not change.

If it changed,due to copying vmdk,you can adjust the mac address fir manually assigned mac address.You need to do this before turning on the migrated vm.

Alternative way to migrate

Do a backup of dce/dco,power off dce/dco vmvdeploy new dce/dco vm with the same mac addess,restore backup.

In the event you need to change the vm mac addressa on the new host,follow the alternative way above and contact your local tech support with valid support contract for them to reset your dce/dco licenses passcodes so uou can use it on the new vm mac address.

Hope the above clarified.

(CID:130094230)

[DCIM_Support]

This comment was originally posted on DCIM Support by olatoyese.oyegoke on 2018-04-09

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yeah thank you Chris

(CID:130094226)

[DCIM_Support]

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