Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Forums
  • Knowledge Center
  • Events & Webinars
  • Ideas
  • Blogs
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

Ask Me About Webinar: Data Center Assets - Modeling, Cooling, and CFD Simulation
Join our 30-minute expert session on July 10, 2025 (9:00 AM & 5:00 PM CET), to explore Digital Twins, cooling simulations, and IT infrastructure modeling. Learn how to boost resiliency and plan power capacity effectively. Register now to secure your spot!

Connecting to NetBotz 250 Web Interface via Hostname

EcoStruxure IT forum

Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • EcoStruxure IT
  • EcoStruxure IT forum
  • Connecting to NetBotz 250 Web Interface via Hostname
Options
  • Mark Topic as New
  • Mark Topic as Read
  • Float this Topic for Current User
  • Bookmark
  • Subscribe
  • Mute
  • Printer Friendly Page
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Experts
User Count
Cory_McDonald
Admiral Cory_McDonald Admiral
124
Jef
Admiral Jef Admiral
110
gsterling
Captain gsterling Captain
71
APC_Steve
Captain APC_Steve Captain
65
View All

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Solved Go to Solution
Back to EcoStruxure IT forum
Solved
DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-03 03:46 PM . Last Modified: ‎2024-04-08 12:51 AM

0 Likes
6
1968
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-07-03 03:46 PM . Last Modified: ‎2024-04-08 12:51 AM

Connecting to NetBotz 250 Web Interface via Hostname

Have a bit of an issue with connecting to a NetBotz 250 by hostname. When using a browser I can reach the log-in page by IP, but while the hostname resolves to the same address, it does not bring up the log-in page on the device.

Any thoughts?

(CID:118000625)

Labels
  • Labels:
  • NetBotz
Reply

Link copied. Please paste this link to share this article on your social media post.

Contact Support
  • All forum topics
  • Previous Topic
  • Next Topic

Accepted Solutions
DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-03 03:46 PM . Last Modified: ‎2024-04-08 12:51 AM

0 Likes
3
1967
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-07-03 03:46 PM . Last Modified: ‎2024-04-08 12:51 AM

Hi David,

 

If your DNS server has both forward and reverse look-ups set up for this device, make sure your computer is pointing to the correct DNS servers. The hostname field listed on the device is only a label. You may also need to enter the fully qualified domain name FQDN in the browser where the name is followed by the rest of the corporate information such as: my250.container.mycompany.com. 

 

Thanks,

Steve

(CID:118000650)

See Answer In Context

Reply

Link copied. Please paste this link to share this article on your social media post.

Contact Support
Replies 6
DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-03 03:46 PM . Last Modified: ‎2024-04-08 12:51 AM

0 Likes
0
1967
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-07-03 03:46 PM . Last Modified: ‎2024-04-08 12:51 AM

Hi David Left, thanks for posting. Lets see who can be of assistance here. @community any ideas?

Kind regards Ditte   

(CID:118000645)

Reply

Link copied. Please paste this link to share this article on your social media post.

Contact Support
DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-03 03:46 PM . Last Modified: ‎2024-04-08 12:51 AM

0 Likes
3
1968
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-07-03 03:46 PM . Last Modified: ‎2024-04-08 12:51 AM

Hi David,

 

If your DNS server has both forward and reverse look-ups set up for this device, make sure your computer is pointing to the correct DNS servers. The hostname field listed on the device is only a label. You may also need to enter the fully qualified domain name FQDN in the browser where the name is followed by the rest of the corporate information such as: my250.container.mycompany.com. 

 

Thanks,

Steve

(CID:118000650)

Reply

Link copied. Please paste this link to share this article on your social media post.

Contact Support
DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-03 03:47 PM . Last Modified: ‎2024-04-08 12:51 AM

In response to DCIM_Support
0 Likes
0
1967
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-07-03 03:47 PM . Last Modified: ‎2024-04-08 12:51 AM

Hello Steve, thanks for the quick response.

The interesting thing here is that I can connect with ssh/telnet using the hostname via terminal without issue, but not browser. I also have e-mail alerts configured and operating without issue on the device, so I'm a bit doubtful on the DNS issue as it wouldn't be able to send out messages if that were configured incorrectly if I understand correctly.

Looking into this further, Chrome gives a blank page, but IE is showing an HTTP 400 error.

Will continue digging into this.

(CID:118000662)

Reply

Link copied. Please paste this link to share this article on your social media post.

Contact Support
DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-03 03:47 PM . Last Modified: ‎2024-04-08 12:51 AM

In response to DCIM_Support
0 Likes
0
1967
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-07-03 03:47 PM . Last Modified: ‎2024-04-08 12:51 AM

Hi David,


The output of the 250 (things like e-mail alerting) is based on the e-mail server info being in DNS and the 250 having a correct DNS entry...basically what the device can read so that's a slightly different configuration than what your computer can read.

 

If you can telnet from this same computer to the device using hostname however then you're right, DNS would not be the issue and it would be local to your system. Have you tried another computer?

 

You may want to check to see if you have a firewall on this system blocking anything not specified in a "whitelist". Perhaps turning off a firewall for testing will help. I know of no setting on Chrome or IE that would disallow such a feature.

 

What happens if you edit the local "hosts" file to add resolution between the hostname and 250? I can do this and see my 250 by typing http://250-1 which was the name I gave it:

 

Steve

 

 

(CID:118000672)

Reply

Link copied. Please paste this link to share this article on your social media post.

Contact Support
DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-03 03:47 PM . Last Modified: ‎2024-04-08 12:51 AM

In response to DCIM_Support
0 Likes
0
1967
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-07-03 03:47 PM . Last Modified: ‎2024-04-08 12:51 AM

Looks like I lack the privileges to alter my etc/hosts file, but I reviewed with other people within the company. It appears that the 250 is reachable by everyone not located within my building. I'm going to call this resolved as this looks like an internal issue and poke the network group.

Thanks for all the assistance.

(CID:118000704)

Reply

Link copied. Please paste this link to share this article on your social media post.

Contact Support
DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-03 03:47 PM . Last Modified: ‎2023-10-20 05:10 AM

0 Likes
0
1967
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-07-03 03:47 PM . Last Modified: ‎2023-10-20 05:10 AM

superhero.png

This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.

Reply

Link copied. Please paste this link to share this article on your social media post.

Contact Support
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

This is a heading

With achievable small steps, users progress and continually feel satisfaction in task accomplishment.

Usetiful Onboarding Checklist remembers the progress of every user, allowing them to take bite-sized journeys and continue where they left.

of