EcoStruxure IT forum
A support forum for Data Center Operation, Data Center Expert, and EcoStruxure IT product users to share knowledge on installation, configuration, and general product use.
Posted: 2020-07-05 07:33 PM
This question was originally posted on DCIM Support by Akihiro Yamagami on 2019-05-23
I just like ask SE experts to confirm my understanding of the supported backup/restore scenario in EcoStruxure IT Gateway.
I think supported scenarios are 1 and 2. Then number 3 is not supported. Am I correct?
As far as I experienced using Gateway 1.6.0.39(Win), the following things are needed to be known for restoring. I think this also worth for sharing.
If there is something incorrect or missing, please comment.
Regards,
Akihiro Yamagami
(CID:143760601)
Posted: 2020-07-05 07:33 PM
This answer was originally posted on DCIM Support by Charlotte Arroyo on 2019-05-23
Yes this is mostly correct. Just a few notes
#2 One note, it should be the same Gateway Version and Computer OS, you cannot restore Windows to Linux or vice versa
#3 No, You SHOULD NOT have multiple servers using the config via backup
(CID:143760872)
Posted: 2020-07-05 07:33 PM
This answer was originally posted on DCIM Support by Charlotte Arroyo on 2019-05-23
Hello Akihiro,
i will raise a ticket for you on support@ecostruxureit.com to get you a proper answer.
Please hold
Thanks
(CID:143760677)
Posted: 2020-07-05 07:33 PM
This answer was originally posted on DCIM Support by Charlotte Arroyo on 2019-05-23
Yes this is mostly correct. Just a few notes
#2 One note, it should be the same Gateway Version and Computer OS, you cannot restore Windows to Linux or vice versa
#3 No, You SHOULD NOT have multiple servers using the config via backup
(CID:143760872)
Posted: 2020-07-05 07:33 PM
This comment was originally posted on DCIM Support by Akihiro Yamagami on 2019-05-24
Thank you for your collaboration with support team and giving quick answer.
I understand well.
P.S.
If there is the topic which explain the supported backup/restore scenario in the FAQ or somewhere on HELP CENTER, I think it will be also helpful for the other users.
(CID:144310910)
Posted: 2020-07-05 07:33 PM
This comment was originally posted on DCIM Support by Charlotte Arroyo on 2019-05-24
Jackie Lehr
(CID:144310980)
Posted: 2020-07-05 07:33 PM
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
Create your free account or log in to subscribe to the forum - and gain access to more than 10,000+ support articles along with insights from experts and peers.