Camera 160 pod are giving error

[DCIM_Support]

Hello,

One of our client site . we have installed 5 cameras . All cameras are working fine.But now these are giving the error. Screenshots are attach for reference. 

(CID:153553530)

[DCIM_Support]

Hi Shoaib Maqsood

Are you using a physical DCE or a VM, also what version of DCE are you running?

-Gavan

(CID:153554234)

[DCIM_Support]

We are using 9465 DCE basic Physical server.

(CID:153554709)

[DCIM_Support]

hi Shoaib Maqsood,

What version of the software are you running, have you tried to update to the latest version?

-Gavan

(CID:153555253)

[DCIM_Support]

7.2.7

(CID:153944381)

[DCIM_Support]

That version is 13 versions behind the current version.

If you have a support contract I'd advise that you contact your local Schneider Electric support team to obtain and upgrade.

-Gavan

(CID:153944485)

[DCIM_Support]

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