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Posted: 2020-07-03 11:51 PM
This question was originally posted on DCIM Support by Martin Gaciarz on 2017-09-26
I'm not sure if there is something I'm missing here... I hope there is.
What I'm running into: every time I add a new device to DCE, I go thru initial setup of the device and then move it to the proper group. However, that does not enable notifications for that device... I have to remember to manually add the threshold and device to the proper notification policy.
So I guess my question is: is there a way to have devices/thresholds automatically get added to the proper notification policies when they are added to a group? It seems counter-intuitive that you have to manually add every single one.
(CID:125211921)
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Posted: 2020-07-03 11:51 PM
This answer was originally posted on DCIM Support by Steven Marchetti on 2017-09-26
Hi Martin,
That's actually the way it used to work way back in NetBotz Central days...for the policies / profiles anyway. I believe there is an enhancement request for this an I can add your post to that request for visibility.
As for automatic thresholds, that's a little more difficult. Since we can't know if you're adding a UPS or a PDU or a server to the system, we can't necessarily add the same threshold to all devices and can't make you add only one type of device to a group. Still, the whole post will get added to the request and they'll consider it at that time.
Steve
(CID:125212190)
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Posted: 2020-07-03 11:51 PM
This comment was originally posted on DCIM Support by Steven Marchetti on 2017-09-26
Just an FYI, when looking into this request already in the system, it looks like they've decided it won't be a feature after all. Although the issue is closed, it remains in the system and I did add a comment including this post in case it is reopened at a later date.
Steve
(CID:125212193)
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Posted: 2020-07-03 11:51 PM
This comment was originally posted on DCIM Support by Martin Gaciarz on 2017-09-27
Thanks. Seems to me like the potential for forgetting to add new devices to the proper notification policies is pretty high... but I will try to remember.
(CID:125212485)
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Posted: 2020-07-03 11:51 PM
This comment was originally posted on DCIM Support by Vincenzo Fantino on 2017-10-19
HI Steve,
They who?
This should be decided by the customer, in fact this is a feature I will like to have, especially when I add 20 or more devices at same time, or I need move a device to a different folder, it will be helpfully if the device inherit the policy.
I wonder why have a "Feature Request" web page and then someone that do not use DCE every day like us decide if it needs be implemented or not?
Others company have "Customer Boards" with meeting where they show new feature and customer suggest changes, to make the software usable for all.
Enzo
(CID:126165756)
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Posted: 2020-07-03 11:51 PM
This comment was originally posted on DCIM Support by Steven Marchetti on 2017-10-19
Hi Enzo,
You've dealt with us many times over the years so I believe you're already aware but I will restate for everyone else reading this post ...Product management and engineering decide what features will and will not make it into the product. This is usually based on the importance of the issue, the available resources, how many customers are looking for such a feature, etc.
Customers can tell us what they'd like to see usually by means of enhancement requests. This can be done by APC/Schneider people as well as by you the customer using the resources/feature request option above. If you feel the need to push for some type of customer board, your best option may be to go through your sales people and have them push to get product management to create such a thing. I can only add your request to the current one as I have done for this feature and will do so for you as well.
Steve
(CID:126166049)
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Posted: 2020-07-03 11:52 PM
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
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