An Error Occured with the SSL Connection from DCE

ender_metin_oto · ‎2022-03-10

Hi, when DCO running, i get this warning. An Error Occured with the SSL Connection from DCE.

DCE versiyon 7.8.0

IT Advisor 9.0.3

Jef · ‎2022-03-11

Hi Ender,

Apparently communication between the servers (ITA and DCE) may need to be updated (either due to ssl certificate change or user credential change for the integration).

In ITA desk-top client, go to System Setup > External System Configuration
edit the integrated DCE,
enter the credentials (if the password have been changed)
click the Test button
if it returns something like the server connection test was successful, then click OK
then click Next and Finish
and finally click 'Save and close'

That should update the communication between the servers.

Kind regards,
Jef

See Answer In Context

Jef · ‎2022-03-11

Hi Ender,

Apparently communication between the servers (ITA and DCE) may need to be updated (either due to ssl certificate change or user credential change for the integration).

In ITA desk-top client, go to System Setup > External System Configuration
edit the integrated DCE,
enter the credentials (if the password have been changed)
click the Test button
if it returns something like the server connection test was successful, then click OK
then click Next and Finish
and finally click 'Save and close'

That should update the communication between the servers.

Kind regards,
Jef