Add adapters to the control panel

[DCIM_Support]

This question was originally posted on DCIM Support by Arnold Auzenne on 2018-05-11

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Portal is requesting to add adapters to the control panel when trying to connect Expert to Portal. How can I resolve this issue?

(CID:131958962)

[DCIM_Support]

This comment was originally posted on DCIM Support by spezialist on 2018-05-16

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Dear Arnold Auzenne,

Please show a screenshot of this issue. And then you will be helped here faster and better 😀.

With respect.

(CID:131961156)

[DCIM_Support]

This comment was originally posted on DCIM Support by Arnold Auzenne on 2018-05-16

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Here is the screen shot. This only occurs when I try to add the alarms to portal.

(CID:131962033)

[DCIM_Support · Accepted solution]

This answer was originally posted on DCIM Support by Jef Faridi on 2018-05-17

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Hi Arnold,

Seems to be basically a configuration issue, eg. you would need to connect the portal to DCE. Here is how to:

From the top menu select Go to > Control Panel:

and then in Portal > Connect to StruxureWare System, click on Add StruxureWare System:

in the Connect to StruxureWare System page, select "StruxureWare Data Center Expert" as Service provider (from the drop down list):

enter the configuration settings,, and save.

Now you should be able to portlet/alarms, etc.

Hope this helps,

Kind regards

(CID:131962040)

[DCIM_Support]

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