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Posted: 2020-07-04 05:27 PM
This question was originally posted on DCIM Support by Arnold Auzenne on 2018-05-11
Portal is requesting to add adapters to the control panel when trying to connect Expert to Portal. How can I resolve this issue?
(CID:131958962)
Posted: 2020-07-04 05:27 PM
This answer was originally posted on DCIM Support by Jef Faridi on 2018-05-17
Hi Arnold,
Seems to be basically a configuration issue, eg. you would need to connect the portal to DCE. Here is how to:
From the top menu select Go to > Control Panel:
and then in Portal > Connect to StruxureWare System, click on Add StruxureWare System:
in the Connect to StruxureWare System page, select "StruxureWare Data Center Expert" as Service provider (from the drop down list):
enter the configuration settings,, and save.
Now you should be able to portlet/alarms, etc.
Hope this helps,
Kind regards
(CID:131962040)
Posted: 2020-07-04 05:27 PM
This comment was originally posted on DCIM Support by spezialist on 2018-05-16
Dear Arnold Auzenne,
Please show a screenshot of this issue. And then you will be helped here faster and better 😀.
With respect.
(CID:131961156)
Posted: 2020-07-04 05:27 PM
This comment was originally posted on DCIM Support by Arnold Auzenne on 2018-05-16
Here is the screen shot. This only occurs when I try to add the alarms to portal.
(CID:131962033)
Posted: 2020-07-04 05:27 PM
This answer was originally posted on DCIM Support by Jef Faridi on 2018-05-17
Hi Arnold,
Seems to be basically a configuration issue, eg. you would need to connect the portal to DCE. Here is how to:
From the top menu select Go to > Control Panel:
and then in Portal > Connect to StruxureWare System, click on Add StruxureWare System:
in the Connect to StruxureWare System page, select "StruxureWare Data Center Expert" as Service provider (from the drop down list):
enter the configuration settings,, and save.
Now you should be able to portlet/alarms, etc.
Hope this helps,
Kind regards
(CID:131962040)
Posted: 2020-07-04 05:27 PM
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
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