AP7750 ATS with AP9617 network card

[DCIM_Support]

Hi,

I've got an old AP7750 ATS with a AP9617 network card.  I can't connect to the device.  I'm using an APC serial cable (940-0024E) to connect to the ATS serial port.  I've got PuTTY configured to 19200, 8, 1, none, none.  After hitting enter on my computer several time, I get no response at all.  If I hold the Preference button on the ATS for more then 20 seconds, I then see a message "Application Firmware Download - Start", followed by a string of never ending "CCCCCCC...".  I've found some firmware and tried uploading "apc_hw02_ats_261.bin" using XMODEM, but it still does not seem to work.

Any ideas what I'm messing up here?

Thanks

(CID:140711143)

[DCIM_Support]

Dear Michael Adachi,

Tell us, please, did you solve your problem or not?

With respect.

(CID:141269224)

[DCIM_Support]

Hi,  The problem was not actually solved.  I've given up on it

(CID:141269616)

[DCIM_Support]

This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.