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Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz
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Posted: 2020-07-04 09:45 PM . Last Modified: 2024-04-04 03:33 AM
The EcoStruxure IT app seems to be out of order, is there maybe onoing maintenance or...?
Br
/Peter
(CID:133371806)
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Posted: 2020-07-04 09:45 PM . Last Modified: 2024-04-04 03:33 AM
Dear Peter Karlsson,
What do you mean? Please, describe in more detail your problem, show a couple of screenshots and you will be helped faster 😀.
With respect.
(CID:133371825)
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Posted: 2020-07-04 09:45 PM . Last Modified: 2024-04-04 03:33 AM
Sure, the app shows no data at all. No devices, no incidents, it´s not possible to send any comments in the feedback field...I´ve also tried to restart the app but it´s the same - no data at all shows up. In the location filter there is no hierarchy shown. The app it´s just trying and trying to get data.
(CID:133371997)
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Posted: 2020-07-04 09:45 PM . Last Modified: 2024-04-04 03:33 AM
After unistall and reinstall, the app now is working.
/Peter
(CID:133371906)
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Posted: 2020-07-04 09:45 PM . Last Modified: 2024-04-04 03:33 AM
Ok, thanks for the good feedback 😀.
(CID:133371965)
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Posted: 2020-07-04 09:45 PM . Last Modified: 2024-04-04 03:33 AM
Dear Peter Karlsson,
Tell us, please, have you solved this question or not?
With respect.
(CID:134026512)
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Posted: 2020-07-04 09:45 PM . Last Modified: 2023-10-22 04:06 AM
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
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