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Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz
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Posted: 2020-07-02 07:19 AM . Last Modified: 2024-04-10 01:43 AM
We have this strange issue where the installation of SXW DCO on VM ESX 5i server freezes either at Pre-seeding 32 % or reaches the screen as below and shows failed. Any ideas on what could be a cause for this.
The RAM allocation is at 16 gb with i5 processor. We have tried installation with older and newer versions of DCO as well and it gets stuck at same screen.

(CID:87588999)
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Posted: 2020-07-02 07:19 AM . Last Modified: 2024-04-10 01:43 AM
Hi Vineet,
There might be an issue with the network configuration (of your DCO installation/setup). The operations services will fail, if the server (DCO) dose not have a valid/configured network interface.
You might also want to check the available disc space for your DCO installation (at least 100GB is recommended).
Hope this helps.
(CID:87589036)
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Posted: 2020-07-02 07:19 AM . Last Modified: 2024-04-10 01:43 AM
(CID:87589207)
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Posted: 2020-07-02 07:19 AM . Last Modified: 2023-10-31 11:36 PM
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
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