Netbotz and DCE extended warranty

[DCIM_Support]

Hi Team!

We have a Customer who want  3-year extended warranty for Netbotz 200, Netbotz 450, 550 and DCE AP9465 with hardware replacement in case of failure.

Do we have such option?

I only know about NBWN0004 SKU wich cover Netbotz 450 and 550 devices and we can add it to basic warranty.

But what about Netbotz 200/250 and DCE?

(CID:122685553)

[DCIM_Support · Accepted solution]

Hi Valentin,

I've not noticed a hardware warranty extension for the NetBotz 250 yet.

Regarding AP9465, I believe you should quote for the WMS1YRHW-BASIC that covers appliance hardware only for one additional year; most likely, this can be renewed annually.

For software support, you should quote WMS1YRBASIC or WMS3YRBASIC.

Do check service SKU availability in your region.

Hope I've helped.

Regards, Stavros

(CID:122685560)

[DCIM_Support]

Thank you Stavros!

(CID:122685607)

[DCIM_Support]

This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.