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Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz
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Posted: 2020-07-04 06:13 PM . Last Modified: 2024-04-04 11:40 PM
Hi all!
I use latest version 1.0.45 of the EcoStruxure IT mobile app for Android. Using portal https://app.ecostruxureit.com/manage/app/login, I assigned an exact Location for all my devices including Rooms. For example, as seen in the screenshot below, the generator located is in a certain room:

But, when I touch this generator, I see that its Location is not defined, i.e. by default "All Devices":

Is this probably a bug of a mobile app or not?
Can someone confirm this?
Very thanks for the support.
(CID:131966561)
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Posted: 2020-07-04 06:13 PM . Last Modified: 2024-04-04 11:40 PM
Hi spezialist,
The issue is a known issue.
We are working on improving this in the app, but thank you for reporting it.
Thanks
Jesper
(CID:131966762)
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Posted: 2020-07-04 06:13 PM . Last Modified: 2024-04-04 11:39 PM
Dear Jesper Bjerregård,
Thanks for the feedback 😀. I hope this bug will be fixed soon.
Very thanks for the support.
(CID:131966786)
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Posted: 2020-07-04 06:14 PM . Last Modified: 2023-10-22 01:59 AM
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
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