DCE with Netbotz humidity sensors false alarms

[DCIM_Support]

Hi team,

we have an installation with DCE 7.6 and Netbotz 250 and we are receiving a lot of emails from different T/H sensors

As you can see the maximum value was 78% since 19th:

And the treshold is configured above 80:

And last days we received too many alarms:

What could be the problem?

(CID:149786615)

[DCIM_Support]

Any suggestion?

(CID:151060533)

[DCIM_Support]

Dear Javier Zurera,

I highly suspect, that the source of all these alarms is not your custom thresholds, that you wrote about, but devace alarms, which can be configured by default on your NetBotz-250.

Therefore, you need to make sure through the web-GUI NetBotz-250, that all humidity alarms that are configured there are disabled or have the values you need.

With respect.

(CID:151062312)

[DCIM_Support]

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