Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Forums
  • Knowledge Center
  • Events & Webinars
  • Ideas
  • Blogs
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

Join our "Ask Me About" community webinar on May 20th at 9 AM CET and 5 PM CET to explore cybersecurity and monitoring for Data Center and edge IT. Learn about market trends, cutting-edge technologies, and best practices from industry experts.
Register and secure your Critical IT infrastructure

unknown status in 'encapsulation' header

EcoStruxure Geo SCADA Expert Forum

Schneider Electric support forum about installation, configuration, integration and troubleshooting of EcoStruxure Geo SCADA Expert (ClearSCADA, ViewX, WebX).

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • Remote Operations
  • EcoStruxure Geo SCADA Expert Forum
  • unknown status in 'encapsulation' header
Options
  • Subscribe to RSS Feed
  • Mark Topic as New
  • Mark Topic as Read
  • Float this Topic for Current User
  • Bookmark
  • Subscribe
  • Mute
  • Printer Friendly Page
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Experts
User Count
sbeadle
Kirk sbeadle Kirk
307
AndrewScott
Admiral AndrewScott
95
BevanWeiss
Spock BevanWeiss
89
AdamWoodlandToo
Lt. Commander AdamWoodlandToo
36
View All

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Back to EcoStruxure Geo SCADA Expert Forum
kbedi
Crewman kbedi
Crewman

Posted: ‎2025-05-06 05:56 AM

0 Likes
2
68
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2025-05-06 05:56 AM

unknown status in 'encapsulation' header

I am trying to find the meaning of the following alarm message in Geoscada. "Unknow status in encapsulation header". 

Secondly, does Geoscada provide an alarm history page showing Geoscada configuration, internal software alarms that come up due to invalid tag settings or missing tag configurations, or any other alarm not associated to the status value of the tag?

Labels
  • Labels:
  • SCADA
  • Tags:
  • english
  • scada
  • SCADA app
  • SCADA software
  • SCADA tutorial
  • Telemetry and SCADA
Reply

Link copied. Please paste this link to share this article on your social media post.

  • All forum topics
  • Previous Topic
  • Next Topic
Replies 2
BevanWeiss
Spock BevanWeiss
Spock

Posted: ‎2025-05-06 08:51 PM

0 Likes
0
40
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2025-05-06 08:51 PM

You haven't told us what kind of object this alarm message is occuring in relation to.


But here's what ChatGPT says...

The alarm message "Unknown status in encapsulation header" in Geo SCADA Expert typically indicates a communication issue between the SCADA system and an outstation, often related to the encapsulation layer of the communication protocol.

Potential Causes

  • Protocol Mismatch: If the communication protocol between the SCADA system and the outstation is incorrectly configured or incompatible, it can lead to errors in the encapsulation header.

  • Corrupted or Malformed Data: Transmission errors or data corruption can result in malformed encapsulation headers, causing the SCADA system to be unable to interpret the received data correctly.

  • Driver or Firmware Issues: Bugs or compatibility issues in the communication driver or the outstation's firmware can lead to unexpected encapsulation header statuses.

Troubleshooting Steps

  1. Check Communication Protocol Settings: Verify that the communication protocol settings (e.g., DNP3, Modbus) are correctly configured on both the SCADA system and the outstation. Ensure that both ends are using compatible versions and settings.

  2. Inspect Network Stability: Ensure that the network connection between the SCADA system and the outstation is stable and free from interference or high latency, which could corrupt data packets.

  3. Review Driver and Firmware Versions: Check that the communication driver on the SCADA system and the firmware on the outstation are up to date and compatible.

  4. Monitor Diagnostic Logs: Use Geo SCADA Expert's diagnostic tools, such as the Events List and Server Status Tool, to monitor for any related errors or warnings that could provide more context on the issue.

  5. Test Communication Independently: If possible, use a protocol analyzer or communication testing tool to independently test the communication between the SCADA system and the outstation, identifying any anomalies in the encapsulation headers.


Lead Control Systems Engineer for Alliance Automation (VIC).
All opinions are my own and do not represent the opinions or policies of my employer, or of my cat..
Reply

Link copied. Please paste this link to share this article on your social media post.

AndrewScott
Admiral AndrewScott
Admiral

Posted: ‎2025-05-07 01:50 AM

0 Likes
0
26
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2025-05-07 01:50 AM

This is an EtherNet/IP error. In EtherNet/IP, the encapsulation status code indicates the execution status of an EtherNet/IP command. It's a 4-byte field within the encapsulation header, providing information about the success or failure of the command being executed.

 

Geo SCADA has a list of supported status codes (see below) and this alarm indicates that the status code isn't in the list of known codes:

  • Success = 0x0000
  • InvalidCommand = 0x0001
  • InsufficientMemory = 0x0002
  • PoorlyFormedDataPortion = 0x0003
  • InvalidSessionHandle = 0x0064
  • InvalidLength = 0x0065
  • UnsupportedProtocolVersion = 0x0069
  • EncapsulatedCIPNotAllowedOnThisPort = 0x006A

What status code is being reported by your device?

What kind of device are you using?


Andrew Scott, R&D Principal Technologist, AVEVA
Reply

Link copied. Please paste this link to share this article on your social media post.

Preview Exit Preview

never-displayed

You must be signed in to add attachments

never-displayed

 
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

This is a heading

With achievable small steps, users progress and continually feel satisfaction in task accomplishment.

Usetiful Onboarding Checklist remembers the progress of every user, allowing them to take bite-sized journeys and continue where they left.

of