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ViewX Home button disabled on DMZ Standby

EcoStruxure Geo SCADA Expert Forum

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Solved
tkswathik
Lieutenant JG
Lieutenant JG
0 Likes
2
925

ViewX Home button disabled on DMZ Standby

I recently added a DMZ Standby server to our existing Hot-Standby server environment. ClearSCADA version is 2017 R3 (July 2019). When I login to the ViewX instance on a fully synced DMZ Standby server, the Home button on the ribbon is disabled. My user account has a home page assigned and this doesn't load automatically when I login.

DMZ ViewX.png

 

However this is not the case when I login to the ViewX instance on the Main / Standby server (Not DMZ or Permanent Standby). The home button is enabled and the home page on my account loads without any issues on these servers

 

When I login to WebX on the DMZ standby server (http://localhost) the home page loads without any issues.

 

I changed the server role from DMZ Standby to "Lone server", surprisingly ViewX doesn't have the issues I mentioned above and everything works perfectly. I find it hard to believe if the server role has something to do with this issue. 

 

Has anyone had this issue before?

 

Thanks

Tags (1)

Accepted Solutions
sbeadle
Janeway Janeway
Janeway

Re: ViewX Home button disabled on DMZ Standby

Hi,

yes, this issue was found and has been fixed. The correction is available in the June 2020 Monthly Updates and beyond.

See: https://tprojects.schneider-electric.com/telemetry/display/CS/Geo+SCADA+Expert+Downloads

 

Steve

See Answer In Context

Tags (1)
2 Replies 2
sbeadle
Janeway Janeway
Janeway

Re: ViewX Home button disabled on DMZ Standby

Hi,

yes, this issue was found and has been fixed. The correction is available in the June 2020 Monthly Updates and beyond.

See: https://tprojects.schneider-electric.com/telemetry/display/CS/Geo+SCADA+Expert+Downloads

 

Steve

Tags (1)
tkswathik
Lieutenant JG
Lieutenant JG
0 Likes
0
899

Re: ViewX Home button disabled on DMZ Standby

Thanks !!

Tags (1)