Trend Scaling issues in Webx

[tkswathik]

Does the IIS based webx in 2017 r3 not support scaling of y-axis?. We are using the IIS based website on 2017 R3 (july 2019) and dont get this option on any type of trends.  Has anyone had this issue before ?

[BevanWeiss · Accepted solution]

I would probably not invest heavily in the 'IIS WebX' environment.

With GeoSCADA Expert there is a new 'web-based' platform in the form of Virtual ViewX.  From the help documentation (the absence of topics around IIS WebX), it appears that the 'IIS WebX' is largely being left by the way-side.

The 'Original WebX' is still where the scripting / XML interaction is based, so it will stay around for a while, but 'IIS WebX' was really just a layer over this, and it never did quite reach the level of maturity that was required of it.

Hopefully one of the Schneider people will say that I'm wrong on this, and that your Trends will work beautifully if you tick a box.  But my recommendation would be to revert to the Original WebX in the interim, and investigate whether migrating forward to Virtual ViewX may be the more appropriate solution longer term.

Virtual ViewX definitely provides a much better user experience than either the Original WebX or the IIS WebX.  Although it does have some additional administrative considerations.

That aside, it does appear that the November 2019 update did have this associated with it:

[SUP-11074] Changed New WebX under IE to use ActiveX to display trends for Trend database objects

But you'd have to note that this means you'd need to use IE as the web browser, and retain support for ActiveX controls.

[tkswathik · Accepted solution]

@BevanWeiss thanks for the reply. 

I Tried exploring the virtual viewx but looking at the hardware requirements I feel it might be very resource intensive. So reverting to original webx might be better and easy in the interim

[BevanWeiss]

Depending on what the end-user devices are, we've had reasonable success with Microsoft RDP.

I believe there are applications for both Android and iOS devices which provide native support for RDP sessions (and hence likely work well with the RDWeb 'stuff').

If you have more constrained HTML5 only type of devices (like locked down thin-clients), then this wouldn't be an option, but unfortunately neither would the Original WebX (since it requires ActiveX controls).

[tkswathik]

By using Microsoft RDP, do users have to remote into some server in your environment and then run IE on it? We are using Microsoft RemoteApp as we have external users needing access to their data hosted in our environment. 

Thanks

[BevanWeiss · Accepted solution]

RemoteApp is built on RDP.  The RemoteApp mechanism is what I would recommend.

They would then launch a full features ViewX client via the RemoteApp.  But since it's RemoteApp, they do not need to have a Windows OS locally.  The ViewX itself is run remotely (on the Microsoft RDS Session Host).

[tkswathik]

Thank you !!

I am working on publishing ViewX on RemoteApp, but ran into a different issue it might be better if it is a separate post.

[BevanWeiss]

Yes please, keeping threads separate for separate issues is very much appreciated.  The search on this forum struggles enough as it is 😛