Ask our Experts
Didn't find what you are looking for? Ask our experts!
Share Your Feedback – Help Us Improve Search on Community! Please take a few minutes to participate in our Search Feedback Survey. Your insights will help us deliver the results you need faster and more accurately. Click here to take the survey
Schneider Electric support forum about installation, configuration, integration and troubleshooting of EcoStruxure Geo SCADA Expert (ClearSCADA, ViewX, WebX).
Search in
Link copied. Please paste this link to share this article on your social media post.
Posted: 2025-12-01 12:33 AM
Hello,
I'm using the November 2024 version of Geo SCADA Expert 2023. While in edit mode, the program suddenly closes itself on some pages without displaying any error code. I'm experiencing this issue specifically on certain Mimic pages, but it's not a specific action on those pages. In other words, it sometimes happens when I delete an object within a mimic, sometimes when I move it, or when I undo an action with Ctrl+Z. I've tested this issue with different users on different computers, but I always encounter this issue sooner or later. I thought it might be related to the mimic settings, so I checked that, but I couldn't see any difference. I also copied this mimic screen from a mimic page where I'd never experienced this issue before. Can you help me identify the source of this issue and resolve it?
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2025-12-03 01:30 AM
You appear to be describing a ViewX crash. You'll need to raise this with customer support, who will need log files and the dump file for the crash in order to investigate.
Link copied. Please paste this link to share this article on your social media post.
You’ve reached the end of your document
Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.