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Problem of the Program Closing Suddenly in Edit Mode
EcoStruxure Geo SCADA Expert Forum
Schneider Electric support forum about installation, configuration, integration and troubleshooting of EcoStruxure Geo SCADA Expert (ClearSCADA, ViewX, WebX).
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Posted: 2025-12-0112:33 AM. Last Modified: 2025-12-1603:06 AM
Problem of the Program Closing Suddenly in Edit Mode
Hello,
I'm using the November 2024 version of Geo SCADA Expert 2023. While in edit mode, the program suddenly closes itself on some pages without displaying any error code. I'm experiencing this issue specifically on certain Mimic pages, but it's not a specific action on those pages. In other words, it sometimes happens when I delete an object within a mimic, sometimes when I move it, or when I undo an action with Ctrl+Z. I've tested this issue with different users on different computers, but I always encounter this issue sooner or later. I thought it might be related to the mimic settings, so I checked that, but I couldn't see any difference. I also copied this mimic screen from a mimic page where I'd never experienced this issue before. Can you help me identify the source of this issue and resolve it?
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Posted: 2025-12-0301:30 AM
You appear to be describing a ViewX crash. You'll need to raise this with customer support, who will need log files and the dump file for the crash in order to investigate.