GeoSCADA Mobile Server connectivity

[elliotosuni]

hello All, i am trying to connect to the Geo Scada Mobile server, and i get this error: "Unknown error. contact your administrator.:Problem executing for "checkCredentials" request.: Unexpected server response Internal Server Error for GET" has anyone come accross this problem before? please i will appreciate your help.

[BevanWeiss]

It's been quite a while since I last used the Mobile Portal for ClearSCADA.

With the checkCredentials error it would be worth checking to make sure the licence for Geo SCADA Expert Mobile is 'healthy', and that it has all the assets licenced that you expect.

Confirming the IIS configuration is also worth doing, to make sure the web app pool is running for it, and to ensure the IIS binding doesn't have any conflicts.

You should check the connection from you Mobile Server back to the Geo SCADA Expert server(s) also, in particular for port 80 / 443 (or your GSE WebX ports).

If all that seems right, or 'too hard basket', then you'll want to reach out to your local Schneider Tech Support for additional assistance.