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GeoSCADA Mobile Server connectivity

EcoStruxure Geo SCADA Expert Forum

Find out how SCADA systems and networks, like EcoStruxure Geo SCADA Expert, help industrial organizations maintaining efficiency, processing data for smarter decision making with IoT, RTU and PLC devices.

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Crewman Crewman
Crewman
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GeoSCADA Mobile Server connectivity

hello All, i am trying to connect to the Geo Scada Mobile server, and i get this error: "Unknown error. contact your administrator.:Problem executing for "checkCredentials" request.: Unexpected server response Internal Server Error for GET" has anyone come accross this problem before? please i will appreciate your help.

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BevanWeiss
Spock
Spock

Re: GeoSCADA Mobile Server connectivity

It's been quite a while since I last used the Mobile Portal for ClearSCADA.

 

With the checkCredentials error it would be worth checking to make sure the licence for Geo SCADA Expert Mobile is 'healthy', and that it has all the assets licenced that you expect.

 

Confirming the IIS configuration is also worth doing, to make sure the web app pool is running for it, and to ensure the IIS binding doesn't have any conflicts.

 

You should check the connection from you Mobile Server back to the Geo SCADA Expert server(s) also, in particular for port 80 / 443 (or your GSE WebX ports).

 

If all that seems right, or 'too hard basket', then you'll want to reach out to your local Schneider Tech Support for additional assistance.


Lead Control Systems Engineer for Alliance Automation (VIC).
All opinions are my own and do not represent the opinions or policies of my employer, or of my cat..