ClearScada Mobile App Feb 29th

Higginbotham · ‎2020-02-29

ClearScada Mobile App will not open on Feb 29th.
solution for IPhone is to go to Settings / General / Date and Time / turn off automatically adjust time then manually set date to Feb 28th. This may cause problems for other things on the phone but will make the ClearScada Mobile functional.

Andy_Developer · ‎2020-03-02

The problem has been identified. A Date initialization was incorrect and this stops the iOS app working on a leap day. It does not affect any other dates, so we need to fix it in the next release of the app.

See Answer In Context

BevanWeiss · ‎2020-02-29

If you could contact your local Tech Support and report the issue it would be greatly appreciated.

If Schneider Tech Support don't know about the issue then it can't be escalated to development to fix.

Lead Control Systems Engineer for Alliance Automation (VIC).
All opinions are my own and do not represent the opinions or policies of my employer, or of my cat..

Anonymous user · ‎2020-03-01

Did it just not work on the 29th or does it still not work after then?

I wonder if it's a leap-day thing or if a something expired. We'll have a look, but as Bevan said please report via your support channel.

Andy_Developer · ‎2020-03-02

The problem has been identified. A Date initialization was incorrect and this stops the iOS app working on a leap day. It does not affect any other dates, so we need to fix it in the next release of the app.