eReplaced SXWSBTXXXSXX with SXWSBTHXXSXX via BACNET but not updating
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Posted: 2024-11-2106:19 AM
eReplaced SXWSBTXXXSXX with SXWSBTHXXSXX via BACNET but not updating
Hello!
I replaced a SXWSBTXXXSXX with a SXWSBTHXXSXX sensor in one of my lab spaces, but in workstation it isn't populating a humidity readout and the base model is still reading as a SXWSBTXXXSXX. I've tried deleting the old device out and adding in the new device, but it still isn't bringing in my humidity readout. The SN is updated in WS. Any help would be appreciated!