"Loading Properties" pop up displays but never finishes when an object is accessed in a Xenta controller.

[Product_Support]

Issue

When extended trend object was opened in the Xenta 401 the "Loading properties" does not close down.  The controller appeared fine in all other respects.

Environment

Xenta 401

Cause

In this case two technicians coincidentally attempted to access the same object at the same moment.

Resolution

Problem was resolved once the controller was downloaded.