Issue
When attempting a device browse in Workplace Tech 5.10.1, an error pop up, "CoCreateInstance(CLISD_RTApplication) failed" is invoked
A critical error with Rtmonitor.exe when running Workplace Commissioning Tool
Product Line
TAC IA Series
Environment
- Workplace Tech => 5.10.1
- Workplace Commissioning Tool => 5.10.1
- Windows OS 32 bit
Cause
Environment Variables /variable/path includes the incorrect path to the LonWorks\bin. This doesn't allow the rtmonitor.exe to be executed.
Resolution
When the Workplace Tech 5.10.1 bundle of applications are installed, the Environment Variables is modified to include, %ProgramFiles(x86)%\LonWorks\bin
In a 32 bit OS, this ProgramFiles(x86) folder does not exist. This path has to be modified so the assets can be found.
Remove the "(x86)" so the path appears as below.
Note: This is only applicable for 32 bit operating systems.
