When accessing an SNP network with TAC Vista values are not displayed.

[Product_Support]

Issue

When accessing an SNP network using TAC Vista, no values are displayed.

Product Line

Satchwell MicroNet, TAC Vista

Environment

• Satchwell MicroNet
• TAC Vista

Cause

TAC Vista does not support LAN number 0. If the XBuilder-exported file assigns a LAN number of 0, TAC Vista will fail to display values from the SNP network.

Resolution

1. To resolve this issue:

   1. Locate the XBuilder Exported File

      • Find the .XMLM file generated by XBuilder.

   2. Edit the File

      • Open the .XMLM file using a text editor such as Notepad.

   3. Modify the LAN Number

      • Search for any instance where the LAN number is set to 0.
      • Change the LAN number from 0 to 1.

   4. Save the File

      • Save the changes and reload the file in TAC Vista.

   5. Verify

      • Reconnect to the SNP network and confirm that values are now displayed correctly.