Issue
What XML tags can be used with the Email and Paging format files to customize the Alarm Email messages?
Environment
Continuum
Cause
Not sure what attributes of the alarm can be used and displayed in the Alarm Email message being sent out.
Resolution
This can also be found in the Online Help file under the help Index topic "Preferences for Device Attributes". This shows the preference options to select the email format files and the XML tags that can be used in those files. The list of tags is below.
XML Tag Description <\date> The date of the alarm. For example: Friday, October 9, 2009. <\time> The time of the alarm. For example: 4:37:59 pm. <\name> The name of the object that generated the alarm. <\value> The current value of the alarm. For example: 190.00 <\state> The state of the alarm. Values can be : Alarm, Return to Normal, Acknowledged, or Fault. <\priority> The current priority of the alarm. <\type> The type of alarm that was triggered. <\message> The text message of the alarm. This is the message that is entered in the Text Message field on the Feedback tab of the AlarmEnrollment Editor. <\eventnotification> The name of the event notification for this alarm. <\operatortext> The operator text for this alarm (set by those who acknowledged this event). <\useractions> The user actions for this event. <\acknowledgedby> The user name of the person who acknowledged this event. <\acknowledgeddatetime> The date and time of this acknowledgement. <\silencedby> The user name of the person who silenced this event. <\silenceddatetime> The date and time of this silence event.
